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Welcome to DriveHQ Cloud IT Service
Getting started with DriveHQ
Expand <span style='cursor:hand' id='spnode_value101' onclick="SetNode('spnode_value101');">   Using DriveHQ Web</span> Using DriveHQ Web
Expand <span style='cursor:hand' id='spnode_value14600' onclick="SetNode('spnode_value14600');">   Group Account Management</span> Group Account Management
Expand <span style='cursor:hand' id='spnode_value14700' onclick="SetNode('spnode_value14700');">   Cloud Drive Mapping</span> Cloud Drive Mapping
Expand <span style='cursor:hand' id='spnode_value15000' onclick="SetNode('spnode_value15000');">   Using DriveHQ Client Software</span> Using DriveHQ Client Software
Expand <span style='cursor:hand' id='spnode_value76' onclick="SetNode('spnode_value76');">   FTP Hosting Service</span> FTP Hosting Service
Expand <span style='cursor:hand' id='spnode_value19900' onclick="SetNode('spnode_value19900');">   Email Hosting Service</span> Email Hosting Service
Expand <span style='cursor:hand' id='spnode_value65' onclick="SetNode('spnode_value65');">   Web Hosting Service</span> Web Hosting Service
Expand <span style='cursor:hand' id='spnode_206' onclick="SetNode('spnode_206');">   True Drop Box</span> True Drop Box
Expand <span style='cursor:hand' id='spnode_value87' onclick="SetNode('spnode_value87');">   Partnership Programs</span> Partnership Programs
Expand <span style='cursor:hand' id='spnode_value210' onclick="SetNode('spnode_value210');">   Mobile Access</span> Mobile Access
Expand <span style='cursor:hand' id='spnode_value21000' onclick="SetNode('spnode_value21000');">   Advanced Features and Services</span> Advanced Features and Services


Remote Management Tool


To enable remote management tool, you can create / edit / delete / start / stop all backup tasks on website easily, you can also manage all backup tasks for your group members, and here are a basic guide that introduce you how to get started.

  • 1. Install latest version of Online Backup, download it from https://www.drivehq.com/downloads/downloadonlinebackup.aspx, and ensure your version number equal or is higher than 6.0.558.
  • 2. The feature is turned off by default in new version, if you want to turn on the feature, please log on Online Backup UI program and go to Options -> Remote Management:

    • a) Disabled the remote management feature. The feature will be disabled when you select this option.
    • b) Enable the feature with view-only access. Can only view backup task status on website.
    • c) Enable the feature with full access. Can create / edit / delete / start / stop tasks, can do all operations.

    If you want to enhance security of these operations, you can also check the “Require additional authentication” option, which will ask your enter remote computer’s credential.

  • 3. After finished above settings, you must quit Online Backup’s UI program and let website have permission to do management.



    If you don’t quit Online Backup’s UI program, the all tasks on website will show offline status.
  • 4. The whole feature is only available to PAID user, so if you are free user, please upgrade [https://www.drivehq.com/secure/Subscribe.aspx] now.

Get In Touch

  • San Ramon, CA
  • (800)836-0199     (925)396-5819
  • support@drivehq.com