Welcome to our support center. DriveHQ offers incredibly thorough support references, including our complete service manual, video demos, public support forum, and online help guide. Please review our support material below for any questions you might have. If you still have questions, you can use our 24/7 customer support channel by emailing

Tutorial Videos

Phone Support

Phone support is available to premium users only. Please call (925)396-5819 for support. For sales inquiries, please call (800)836-0199. It is toll-free to all users. Phone support is NOT available to free service users.

You can reach us by phone during our normal office hours (Mon - Fri, 9am-6pm PST); email support is available 24 hours a day, 7 days a week. It is recommended using our email support as it usually gets the problems solved faster. Our customer support forum, online help and service manual also offer a lot of useful resources and information for you to trouble shoot any problems.


DriveHQ offers incredibly rapid 24/7 email support service, as well as phone support to our business and enterprise customers.


Drive Headquarters Inc.
2551 San Ramon Valley Blvd, Ste 213
San Ramon, CA 94583
Tel: (925)396-5819 or (800)836-0199