Allowed params 3 fps, detected param 3 fps. NOT allowed?. DriveHQ Cloud IT Service Support Forum

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Subject: Allowed params 3 fps, detected param 3 fps. NOT allowed?

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goodall01
(3 posts)

I started streaming via ftp but I'm getting this weird bug on the site where I'm streaming at the correct parameters but the configuration page occasionally changes between a cross and a tick even though my fps is 3.

Is this a problem? I have everything set up correctly but the site keeps telling that I've gone over the limit.

9/8/2018 1:02:42 AM

CameraFTPSupport
(299 posts)

Subject: Re:Allowed params 3 fps, detected param 3 fps. NOT allowed?

Hello,

While I do see the notification for exceeding parameters within your account, it seems that both cameras are currently uploading at acceptable parameters. Please email support@cameraftp.com if you see any similar notifications or experience any other issues. Based on your current usage, you should not experience any problem.

Best,
CameraFTP Support

9/9/2018 8:15:18 PM

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