Could you please tell us more info about the problem? Sorry we could not duplicate the problem. We need to know the operating system and web browser version. Also, please try to access it from a different computer and let us know how it goes.
In the meantime, you can more easily access your online storage using Windows Explorer, just enter:
You can drag and drop files using Windows Explorer. The best way to access DriveHQ Online Storage is using DriveHQ FileManager 4.0 client software. It has a lot of great features, including sharing, publishing, folder synchronization among multiple people and multiple computers.