\ DriveHQ Customer Support Forum \
Read/Reply : 350/4
  • KennyT111
  • (4 posts)

 

hi,

I want to  prevent some users form having access to some "sensitive" folders, but i can't see how to do this?

 

TIA

K


10/28/2025 3:58:32 AM

  • DriveHQ_Support
  • (669 posts)
Subject: Re:How can i limit the access to certain folders for specific users?

Your cloud files/folders are secure and private by default. You don't need to do anything to prevent other users from accessing them. This assumes that you will not share your username and password with other people. 

So the question is about sharing folders and set granular access control. DriveHQ has a very powerful folder access control system that supports: 

  - Share multiple folders with different users and assign customized permission levels;

  - Share a folder with one user, multiple users, a subgroup, or the entire group;

  - Share a folder multiple times with different users and set different permissions;

  - Share a folder and exclude a subfolder(s).

(DriveHQ also supports Folder/File Publishing and Static File/Folder Links, and Upload-only folders via the True Drop Box feature)

Assume you want to share a folder, but you don't want a specific user from accessing the shared folder, then you just don't share it with the user.

We have a very detailed step-by-step tutorial video about setting up a cloud file server, incl. creating folders, sub-users and sharing folders with granular access control and cloud drive mapping:

https://youtu.be/iGdBX4F1e-w

Please watch it and let us know if you have any more questions. We might be able to help you remotely with DriveHQ Team Anywhere remote support / screen sharing solution.

 

 


Reply
10/28/2025 8:53:29 AM

  • KennyT111
  • (4 posts)
Subject: Re: How can i limit the access to certain folders for specific users?

User: DriveHQ_Support  -  10/28/2025 8:53:29 AM

Your cloud files/folders are secure and private by default. You don't need to do anything to prevent other users from accessing them. This assumes that you will not share your username and password with other people. 

So the question is about sharing folders and set granular access control. DriveHQ has a very powerful folder access control system that supports: 

  - Share multiple folders with different users and assign customized permission levels;

  - Share a folder with one user, multiple users, a subgroup, or the entire group;

  - Share a folder multiple times with different users and set different permissions;

  - Share a folder and exclude a subfolder(s).

(DriveHQ also supports Folder/File Publishing and Static File/Folder Links, and Upload-only folders via the True Drop Box feature)

Assume you want to share a folder, but you don't want a specific user from accessing the shared folder, then you just don't share it with the user.

We have a very detailed step-by-step tutorial video about setting up a cloud file server, incl. creating folders, sub-users and sharing folders with granular access control and cloud drive mapping:

https://youtu.be/iGdBX4F1e-w

Please watch it and let us know if you have any more questions. We might be able to help you remotely with DriveHQ Team Anywhere remote support / screen sharing solution.

 

 

maybe i've set it up wrongly .

 

i have a parent folder that is shared to everyone in my company but i want to limit the access to certain sub folders to particular users.

 

how do i do that?

k

 


Reply
10/28/2025 11:27:40 PM

  • DriveHQ_Support
  • (669 posts)
Subject: Re:How can i limit the access to certain folders for specific users?

So you shared a folder with everyone in your company, but you only want a few people to be able to access a specific subfolder(s). Let's use an example:

You have User1, User2, and User3 in your company (group account). You shared the folder "\A" with everybody in your company (group). "\A" has 3 subfolders: B, C, D. You want the folder D to be only shared with User3.

In this case, please note if you shared the folder "A", then all folders and files in "A" are also shared. To accomplish your needs, there are two ways: 

(1) Move Folder "D" to a path that is not in the folder "A". For example, you can move "D" to the same level as "A". You will have these folders:

          \A

          \A\B

          \A\C

          \D

If you don't share Folder "\D", then it is private. Other users cannot access it. But you can share "D" with User3 and set a permission level as needed. This way, User3 can access "D", but other users cannot.

You can also share "D" with other users and set a different permission level e.g. read-only ).

You can share the same folder multiple times with different sets of users, and you can assign a different permission levels. ( Note, you must use a different Share Name each time. )

---

(2) When you share a folder, you can exclude or hide a subfolder(s). If you have already shared a folder, you can easily edit the share. Please see the screenshot below: (NOTE: you can only hide an immediate subfolder that is directly in Folder "\A".)



 


Reply
10/29/2025 12:56:41 AM

  • KennyT111
  • (4 posts)
Subject: Re: How can i limit the access to certain folders for specific users?

User: DriveHQ_Support  -  10/29/2025 12:56:41 AM

So you shared a folder with everyone in your company, but you only want a few people to be able to access a specific subfolder(s). Let's use an example:

You have User1, User2, and User3 in your company (group account). You shared the folder "\A" with everybody in your company (group). "\A" has 3 subfolders: B, C, D. You want the folder D to be only shared with User3.

In this case, please note if you shared the folder "A", then all folders and files in "A" are also shared. To accomplish your needs, there are two ways: 

(1) Move Folder "D" to a path that is not in the folder "A". For example, you can move "D" to the same level as "A". You will have these folders:

          \A

          \A\B

          \A\C

          \D

If you don't share Folder "\D", then it is private. Other users cannot access it. But you can share "D" with User3 and set a permission level as needed. This way, User3 can access "D", but other users cannot.

You can also share "D" with other users and set a different permission level e.g. read-only ).

You can share the same folder multiple times with different sets of users, and you can assign a different permission levels. ( Note, you must use a different Share Name each time. )

---

(2) When you share a folder, you can exclude or hide a subfolder(s). If you have already shared a folder, you can easily edit the share. Please see the screenshot below: (NOTE: you can only hide an immediate subfolder that is directly in Folder "\A".)



 

aah,  that's my problem, th efolders i want to change the access permissions of are in a folder level below "\A".

 

i guess i have to move them up a level!

 

K


Reply
10/29/2025 2:32:50 AM

Bookmark & Share
Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003