Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 22764/2
  • Pagemark
  • (4 posts)

 Hi, the webdav mapping has stopped working on both my accounts.

when can log on ok but when we try to map a drive it fails with the message that it cannot find the path.

so i tried a fresh install and i get the following error as attached in the image

9/10/2018 6:09:01 AM

  • john.griffin
  • (1 posts)
Subject: Re:webdav no longer working

 We are experiencing the same issue. Does support have a plan to get our files back online?

9/10/2018 7:45:10 AM

  • DriveHQSupport_
  • (642 posts)
Subject: Re:webdav no longer working

Thanks very much for reporting your issues. It does indeed seem that there is a DNS problem affecting which is prompted by the domain provider Domain Registrar of America. You can read the updates made by our team on Twitter:

While Domain Registrar of America has this issue ongoing, you will need to use either FTP (use instead of or the website ( instead of to upload/download files.

This is the first time in 14+ years we've had an issue with them, so we are expecting this to be resolved within the next few hours.

Keep us posted with any other questions.

DriveHQ Support

9/10/2018 8:25:00 AM

Quickly Reply

Please logon and reply, Not DriveHQ Member?

Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003