Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 44951/1
  • tombokman
  • (1 posts)

First I tried windows FTP and can connect to ftp.drivehg.com but when I try ls *.* I get:

200 Port command successful.
421 Failed to create ActiveFTP Data Connection.

Firewall is off so that's not the problem.  Also tried WinSCP with FTP protocol and get error:

Timeout detected.
Could not retrieve directory listing
Port command successful.
Error listing directory '/'.

I'm using the "free" version so maybe the above is not a problem if I buy the program?

 


4/23/2009 4:59:24 PM

  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: WinSCP cannot get directory listing

This is a very typical problem of many FTP users. The question is actually answered in our FAQ. However, it might be worth reading some more info, you can easily search on Google for Passive FTP to get some more info. Below is one page I just searched.

http://slacksite.com/other/ftp.html

Please note any firewall, router, anti-virus software, network security software almost always block Active FTP. So please use Passive FTP whenever possible. You can search for open source Passive FTP command-line tools if you need command-line FTP. The default Windows command-line FTP doesn't work. However, if you don't need command-line, then Windows Explorer (My Computer, not Internet Explorer) actually works fine. In Windows Explorer, please enter the address:

ftp://USERNAME:PASSWORD@ftp.drivehq.com/

 


Reply
4/23/2009 7:28:48 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003