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  • keithinvestigations
  • (2 posts)

I keep getting failure to upload messages in my option's tab.  I have turned off my AVG shield and un installed and installed back the DriveHQ 4.5.  Nothing seems to work.  Any suggestions?


1/8/2009 6:46:06 AM

  • keithinvestigations
  • (2 posts)
Subject: Re: error messages

I also get the error message, that path doesn't exist. 

The only programs I have on my computer related to virus, firewall protection are AVG 8.0 and Windows Firewall.


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1/8/2009 6:52:08 AM

  • DriveHQ Webmaster
  • (1099 posts)
Subject: Re: Re: error messages

User: keithinvestigations  -  1/8/2009 6:52:08 AM

I also get the error message, that path doesn't exist. 

The only programs I have on my computer related to virus, firewall protection are AVG 8.0 and Windows Firewall.

As we communicated in emails, this is because your backup source folder is a network folder. In this case, please read this page very carefully.

http://www.drivehq.com/help/doc/backup_help/serviceandnetworkbackup.htm

Basically, you just need to change the DriveHQ Backup Service "Windows logon account" so that Online Backup can access your network folder.


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1/8/2009 10:56:35 AM

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