DriveHQ Privacy Policy

DriveHQ respects your privacy. We take all measures to protect your privacy. Please read the following information to learn more about our privacy policy.

NOTICE: Please click here for important information about privacy initiatives from the Federal Trade Commission.

What This Privacy Policy Covers

  • This policy covers how DriveHQ treats personal or business information that DriveHQ collects and receives, including information related to you or your business' past use of DriveHQ's products and services. Personal information is information about you that is personally identifiable like your name, business name, physical address, email address, or phone number, and that is not otherwise publicly available.

  • This policy does not apply to the practices of companies that DriveHQ does not own or control, or to people that DriveHQ does not employ or manage.

Information Collection and Use

(a) General
  • DriveHQ collects personal (or business) information when you register with DriveHQ, when you use DriveHQ products or services, when you visit DriveHQ pages or the pages of certain DriveHQ partners, and when you enter promotions or special deals. DriveHQ may combine information about you that we have with information we obtain from business partners or other companies.

  • When you register we ask for information such as your name, email address, birth date, gender, zip code, occupation, industry, and personal interests. If you choose not to provide the information, certain features will be restricted.

  • DriveHQ collects information about your orders and transactions with us and with some of our business partners.

  • DriveHQ automatically receives and records information on our server logs from your browser, including your IP address, DriveHQ cookie information, and the page you request.

  • DriveHQ uses information for the following general purposes: to customize the contents you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

(b) Children
  • website is clean and safe. Our service is designed for businesses and high-end users. We don't block children as our site does not contain contents that may be inappropriate for children; we also believe children are unlikely to be interested in or visit our website. For children under age 13, we recommend that he or she has a parent or guardian create a Family Account and monitor the account. Parents / guardians should notify DriveHQ of any abnormal activities.

  • If DriveHQ has been advised or notified that an account belongs to a child under age 13, DriveHQ will not contact the child about special offers or for marketing purposes. DriveHQ does not ask a child under age 13 for more personal information than is reasonably necessary to participate in a given activity or promotion.

Information Sharing and Disclosure

  • DriveHQ does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

    • We provide the information to trusted partners who work on behalf of or with DriveHQ under confidentiality agreements. These companies may use your personal information to help DriveHQ communicate with you about offers from DriveHQ and our marketing partners. However, these companies do not have any independent right to share the information.

    • We have a parent's permission to share the information if the user is a child under age 13. Parents have the option of allowing DriveHQ to collect and use their child's information without consenting to DriveHQ sharing of the information with people and companies who may use the information for their own purposes;

    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of DriveHQ's terms of use, or as otherwise required by law.

    • We transfer information about you if DriveHQ is acquired by or merged with another company. In this event, DriveHQ will notify you before information about you is transferred and becomes subject to a different privacy policy.

  • DriveHQ may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria - for example, women ages 18-24 from a particular geographic area.

    • DriveHQ will not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

    • DriveHQ advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies).


  • DriveHQ may set and access DriveHQ cookies on your computer.

  • DriveHQ might let other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to DriveHQ's cookies.

Your Ability to Edit and Delete Your Account Information and Preferences

  • You can edit your DriveHQ Account Information at any time.

  • DriveHQ may send you certain marketing communications emails from time to time. Users can opt out of receiving future marketing communications or they can unsubscribe by following instructions contained in the messages they receive.

  • We reserve the right to send you certain communications relating to the DriveHQ service, such as service announcements, administrative messages, billing emails and the DriveHQ Newsletter, that are considered part of your DriveHQ account, without offering you the opportunity to opt-out of receiving them.

  • You can delete your DriveHQ account by visiting our Account Deletion page. Before that, please make sure to delete all your files online and cancel all subscriptions if you are a paid member. If you have any balance due, you must pay off your balance before you can cancel your subscription. Please note some information will remain in our archived records after your account has been deleted.

  • We recommend parents to review, edit, and delete information relating to their child's DriveHQ account as needed.

  • Parents can sign up a DriveHQ Group Account for their families. They can create their children's accounts as their sub-accounts. They can delete their child's account by using the Group Admin feature.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

  • We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

  • Your DriveHQ Account Information is password-protected.

  • In certain areas DriveHQ uses industry-standard SSL-encryption to protect data transmissions.

Changes to this Privacy Policy

  • DriveHQ may update this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your DriveHQ account or by placing a prominent notice on our site.

Questions and Suggestions

  • If you have questions or suggestions, please contact us.