Support

Welcome to our support center. DriveHQ offers complete service manual, software manuals, video demos and tutorials, public support forum, and online help. Please review our support material below for any questions you might have. If you still have questions, please contact DriveHQ customer support via email or phone.

Tutorial Videos

DriveHQ Cloud IT Features Walkthrough Part 1
DriveHQ Cloud IT Features Walkthrough Part 2
WebDAV Drive Mapping / Cloud File Server Tutorial
FTP/SFTP Server Hosting Feature Tutorial
True Drop Box Folder Feature Tutorial
DriveHQ Cloud IT Service Introduction


Phone Support

Phone support is available to premium users only. Please call (925)396-5819 for support. For sales inquiries, please call (800)836-0199. Phone support is NOT available to free service users.

You can reach us by phone during our normal office hours (Mon - Fri, 9am-6pm PST); email support is available 24 hours a day, 7 days a week. It is recommended using our email support as it usually gets the problems solved faster. Our customer support forum, online help and service manual also offer a lot of useful resources and information for you to trouble shoot any problems.


Contact DriveHQ Support

DriveHQ offers 24x7 email support, as well as phone support to our business and enterprise customers.


Office:

Drive Headquarters Inc.
2551 San Ramon Valley Blvd, Ste 213
San Ramon, CA 94583
Tel: (925)396-5819 or (800)836-0199