Support

Welcome to our support center. DriveHQ offers complete service manual, software manuals, video demos and tutorials, public support forum, and online help. Please review our support material below for any questions you might have. If you still have questions, please contact DriveHQ customer support via email or phone.

Support Topics

Service Manual

Software Manuals


Tutorial Videos


DriveHQ Cloud IT Features Walkthrough Part 1

DriveHQ Cloud IT Features Walkthrough Part 2

WebDAV Drive Mapping / Cloud File Server Tutorial

FTP/SFTP Server Hosting Feature Tutorial

True DropBox folder - enable anybody to upload files to you easily

DriveHQ Cloud IT Service Introduction

DriveHQ FileManager Tutorial

DriveHQ Online Backup Tutorial

DriveHQ Static Web/File Hosting Introduction

DriveHQ Cloud File Locking; how it works

DriveHQ Command-line FTP/SFTP/FTPS client

How to send very large files/folders

Setup Cloud File Server: step by step guide

Setup Cloud FTP Server: step by step guide

CameraFTP Cloud Recording Service Introduction

DriveHQ Cloud IT Service Plans and Pricing

Phone Support

Phone support is available to premium users only. Please call (925)396-5819 for support. For sales inquiries, please call (800)836-0199. Phone support is NOT available to free service users.

You can reach us by phone during our normal office hours (Mon - Fri, 9am-6pm PST); email support is available 24 hours a day, 7 days a week. It is recommended using our email support as it usually gets the problems solved faster. Our customer support forum, online help and service manual also offer a lot of useful resources and information for you to trouble shoot any problems.


Contact DriveHQ Support

DriveHQ offers 24x7 email support, as well as phone support to our business and enterprise customers.


Office:

Drive Headquarters Inc.
6101 Bollinger Canyon Road, Ste 327
San Ramon, CA 94583
Tel: (925)396-5819 or (800)836-0199