Forum Index \ CameraFTP Customer Support Forum \
Read/Reply : 11558/1
  • williamsimard
  • (2 posts)

I am seeing my daily hourly report and the times listed for each hour are incorrect.


20:00 is actually 23:00, 21:00 is actually 00:00, etc..


When playing back on the webpage it has the correct time listed, it is just the daily e-mail showing each hour and camera in one page that has the wrong times.


How can I fix this ?


9/24/2014 7:22:42 PM

  • CameraFTPSupport
  • (217 posts)
Subject: Re: Time shown on daily report is wrong

Internally the system uses California time (PST, UTC -8:00). When the system displays time information in a browser, it detects your computer's time zone and automatically adjust the time based on your time zone. In the daily email, it cannot detect your computer's time zone, thus no time conversion is performed. We will look into this and decide if any improvements can be made.

10/15/2014 3:34:28 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?

Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003