Read/Reply : 17407/1
  • HarrietH
  • (1 posts)

 New setup,

see stored video files (.mkv)

No Camera Show button for online viewing.  Only download or delete allowed.





6/26/2015 7:35:10 AM

  • CameraFTPSupport
  • (279 posts)
Subject: Re:No Camera Show Button


.mkv is not supported for playback by all browsers. The recommendation would be to use mp4 format if your camera supports that. You can also use our VSS software to connect your camera - this will automatically change your video format so that it is playable on our viewer. 

Feel free to email if you have any other questions or continued difficulties


CameraFTP Support

3/1/2018 5:47:46 PM

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