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  • HarrietH
  • (1 posts)

 New setup,

see stored video files (.mkv)

No Camera Show button for online viewing.  Only download or delete allowed.

thanks

 

 

 


6/26/2015 7:35:10 AM

  • CameraFTPSupport
  • (171 posts)
Subject: Re:No Camera Show Button

 Hello,

.mkv is not supported for playback by all browsers. The recommendation would be to use mp4 format if your camera supports that. You can also use our VSS software to connect your camera - this will automatically change your video format so that it is playable on our viewer. 

Feel free to email support@cameraftp.com if you have any other questions or continued difficulties

 

CameraFTP Support


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3/1/2018 5:47:46 PM

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