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  • nergens
  • (1 posts)

I dont have anymore interest on this service. How to cancel it definetely ?


6/27/2015 4:52:03 PM

  • CameraFTPSupport
  • (158 posts)
Subject: Re:How to cancel my account ?

 You can cancel your subscription at any time by logging onto your account and visiting the subscription management page: https://www.cameraftp.com/secure/SubscribeHistory.aspx. You will just need to select the Order Item ID and click 'cancel' for any active subscriptions. 

 

CameraFTP Support


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3/1/2018 5:46:16 PM

  • LUIZ C PEREIRA
  • (1 posts)
Subject: Re:How to cancel my account ?

 I need Transaction ID 42004324, Type Deposit, to be canceled because my cameras are not working and I do not need the service anymore.

Thank you very much


Reply
6/21/2018 6:08:19 AM

  • CameraFTPSupport
  • (158 posts)
Subject: Re: How to cancel my account ?

User: LUIZ C PEREIRA  -  6/21/2018 6:08:19 AM

 I need Transaction ID 42004324, Type Deposit, to be canceled because my cameras are not working and I do not need the service anymore.

Thank you very much

 Hi Luiz, 

We offer a 3-day free trial to make sure your cameras  are compatible before you are required to order a subscription. Is there a reason that you did not test this before purchasing? Please send an email to support@cameraftp.com if you would like assistance with your camera setup. 

Otherwise, you can cancel your subscription at anytime from the subscription management page: https://www.cameraftp.com/secure/SubscribeHistory.aspx

Let us know if you have any other questions. 

 

Best,
CameraFTP Support


Reply
6/21/2018 8:27:53 AM

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