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  • etnerual
  • (1 posts)

 When adding an IP Camera, is there an option to add via Layer 3?  The "Scan Local Network" only finds IP cameras on the same Layer 2 network.

1/16/2018 8:38:44 AM

  • CameraFTPSupport
  • (305 posts)
Subject: Re:Layer 3 IP Scanning

 Hi Etneural, 

The auto-configuration tool is not something that can easily be customized since this was created as a secondary 'helper' tool. Is there any reason you are not configuring your camera(s) directly to upload to CameraFTP? This is the standard way of using CameraFTP: Access your camera configuration pages and fill out your CameraFTP credentials to have the camera upload directly. 

Please email with any other specific questions about the configuration process and we can certainly help troubleshoot more comprehensively. 


CameraFTP Support

1/16/2018 8:49:35 AM

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