Sorry we are not sure about it. There are too many camera brands and models that we cannot test all of them. If possible, please order a better supported models such as Wansview, D-link, Trendnet, Reolink, Foscam, etc.
If the camera is an IP (Network) camera, most likely it supports FTP and therefore is usually compatible with our service. Please read the generic camera setup guide at:
(or https://www.cameraftp.com/CameraFTP/Support/GeneralWirelessIPCamera.asp (Videx for image-recording cameras).
Please try to set it up by yourself. If you have any problems, please email us the screenshots of your camera's configuration screens. Our engineers can check it and hopefully they can find the problem.
If you can get support from your camera manufacturer, please definitely do so. It is easier for them to help you as they have your camera model, while we don't. They can easily sign up a free account to setup the service.