Read/Reply : 3046/5
  • DesignerFolders
  • (3 posts)

I requested my account be closed several months ago and am now annoyed to think this wasn't sorted out.

 

Regards Mark


6/28/2015 7:17:40 PM

  • DriveHQSupport_
  • (427 posts)
Subject: Re:cancel account

 Good Afternoon,

Thanks you for your email. Looking into your account DesignerFolders it appears that your subscription was never successfully canceled before you left your account. In order to cancel a subscription, you will need to visit your current subscriptions page and formally 'cancel' the service. Without doing this step, your negative balance will continue to incur charges.

Please click the link above to visit the current subscription page and cancel your existing subscription. Once you have canceled this, you will receive no additional emails from our billing system.

 

Best,
DriveHQ Support
 


Reply
6/29/2015 6:23:30 PM

  • DesignerFolders
  • (3 posts)
Subject: Re: cancel account

User: DriveHQSupport_  -  6/29/2015 6:23:30 PM

 Good Afternoon,

Thanks you for your email. Looking into your account DesignerFolders it appears that your subscription was never successfully canceled before you left your account. In order to cancel a subscription, you will need to visit your current subscriptions page and formally 'cancel' the service. Without doing this step, your negative balance will continue to incur charges.

Please click the link above to visit the current subscription page and cancel your existing subscription. Once you have canceled this, you will receive no additional emails from our billing system.

 

Best,
DriveHQ Support
 

 

Can you please confirm  the account  has been closed?

Cheers

mark

 

 

 

 

 

 


Reply
6/29/2015 8:23:12 PM

  • DesignerFolders
  • (3 posts)
Subject: Re: cancel account

User: DesignerFolders  -  6/29/2015 8:23:12 PM

User: DriveHQSupport_  -  6/29/2015 6:23:30 PM

 Good Afternoon,

Thanks you for your email. Looking into your account DesignerFolders it appears that your subscription was never successfully canceled before you left your account. In order to cancel a subscription, you will need to visit your current subscriptions page and formally 'cancel' the service. Without doing this step, your negative balance will continue to incur charges.

Please click the link above to visit the current subscription page and cancel your existing subscription. Once you have canceled this, you will receive no additional emails from our billing system.

 

Best,
DriveHQ Support
 

 

Can you please confirm  the account  has been closed?

Cheers

mark

 

 

 

 

 

 

As of this moment, you still have two active subscriptions. Please follow the instructions above to cancel.

If you have additional questions or confusion, please email us at support@drivehq.com.

Look forward to hearing from you.

 

Best,
DriveHQ Support 


Reply
6/29/2015 8:53:26 PM

  • Ephrem Negatu
  • (1 posts)
Subject: Re:cancel account

 Hi There

You are taking a US $1.99 everymonth from my account, when i tried to cancel it it says am not a paid mamber could you pls cancel my account. am not using it anymore 

Thank you 

 

Regards

 

Ephrem

 


Reply
7/8/2015 8:48:58 PM

  • maicol22archivos
  • (1 posts)
Subject: Re:cancel account

 como elimino cuenta en drivehq


Reply
8/6/2015 2:59:05 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?