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  • Steel Building Specialists
  • (1 posts)

We have not been able to download files from a folder link that was provided to us.


5/7/2014 2:14:27 PM

  • DriveHQSupport
  • (427 posts)
Subject: Re:Downloads Stopped

 Thank you for your comment. Please send an email to support@drivehq.com with more detail as to the issue you are experiencing so that we may duplicate and troubleshoot. For example, was this a shared or published folder? Are you attempting to download from a web browser, ftp, webdav, filemanager, etc? Keep in mind, the browser will not allow you to download entire folders at a time - you will need to logon with DriveHQ FileManager for this. We look forward to hearing from you with this added detail. 


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5/7/2014 2:21:06 PM

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Please logon and reply, Not DriveHQ Member?