Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 19319/1
  • dandtnor
  • (6 posts)
Hello

Trying to download files using my DriveHQ File Manager and I am getting kicked off as soon as I begin the task.

Please advise

7/26/2008 10:40:26 AM

  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: Still Getting Kicked Off!

We are very sorry for the inconvenience. We currently have one storage device offline and we are working extremely hard to restore the device back online. While most of the data has already been backed up to the back device and is online now, it does affect quite a few users. We sincerely apologize and will make all efforts to avoid it from happening again.

The device is running check disk now; unfortunately it is slower than we initially estimated / hoped. Based on the current progress, it will take another 1-2 days to finish it.

In the meantime, if you could upload the files again, please do so.


Reply
7/27/2008 5:29:01 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003