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  • sccsr
  • (1 posts)

When I run a test on my camera to connect to the FTP server, I get a respone that says " Cannot connect to FTP server". It worked fine up until now. I check all my settings and nothing has changed. Any suggestions on this.


11/24/2011 9:57:40 AM

  • DriveHQSupport
  • (427 posts)
Subject: Re:No Connection to FTP Server

Many users have requested us to support IP cameras / security cameras over the past years.

In fact, we have always supported IP cameras / security cameras. The only requirement is you must order our paid subscription. Please understand that our free service is designed for personal and casual use only. If you use an automatic device like a security camera, it will keep connecting and uploading files to our FTP server. The load created by a security camera can be 100 or even 1000 times more than an average person. In this case, you must order our paid subscription. Our service price is extremely low considering the type of usage.

If you order our paid service, please note we have a more optimized FTP server for security cameras, it is:

          cameraFTP.drivehq.com

Also, you should logon www.drivehq.com website, go to Account options page, check the checkbox "This account will only be used by a security camera". If you check this option, then you will have access to the "Camera Show" feature from your Show Folder page. 

As the camera keeps uploading images, your account storage usage will keep increasing. To avoid reaching your account maximum storage usage, you can set the option to automatically delete older files.


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11/24/2011 10:27:38 AM

  • DriveHQ Webmaster
  • (1099 posts)
Subject: DriveHQ has launched CameraFTP.com, a new FTP service optimized for security cam...

DriveHQ has launched www.cameraFTP.com, a new FTP service optimized for IP cameras. DriveHQ offers a complete Cloud IT Solution, which includes a state-of-the-art FTP server hosting service. Many security camera users have used our FTP service to store the recorded images offsite. Because DriveHQ.com has so many features, it might be a little hard to find the right features for security cameras.

With www.CameraFTP.com, it is much easier. You can configure your camera to upload images to ftp.cameraftp.com, (or IP Address: 66.220.9.45), and you can remotely monitor the scene or play back the old images using our CameraShow feature.

Security cameras are not secure themselves. They can be easily destroyed or tampered. By using CameraFTP service, even if an intruder destroys the security camera, he cannot delete the images stored in CameraFTP's secure data center.

If you already have a security camera (or network camera, IP camera, surveillance camera), you definitely should try our CameraFTP service. If you don't have a security camera yet, you might want to buy one now. The cost has dropped dramatically in the past few years. Now you can buy a decent quality wireless security camera for only about $100. Dependent on your image quality and upload frequency, CameraFTP service starts at only $1.5/month!

For only about $100 to a few hundred dollars, you can make your home or business much more secure. Isn't it a very good investment?


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6/25/2012 4:36:34 PM

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