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  • JohnPaolo
  • (1 posts)

I'm able to open files, but unable to download and save. I get the pop up box that gives the progress of the download, then freezes. Anyone have any answers?


4/11/2011 10:28:55 AM

  • DriveHQ Customer Support
  • (427 posts)
Subject: Re:Issue downloading files

Hi John,

You have maxed out your download bytes for this month.  To receive more download bytes, please contact the group account owner.  They will be able to allocate more storage space to you.  If you have further questions, please email support@drivehq.com.


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4/11/2011 11:09:11 AM

  • lyudmila26
  • (1 posts)
Subject: Re:Issue downloading files

I'M NEW. I WANT TO DOWLOAD MY FILE BUT I DON'T KNOW HOW TO DO IT.

PLEASE HELP.THANK YOU


Reply
5/26/2012 1:38:14 PM

  • DriveHQSupport
  • (427 posts)
Subject: Re: Issue downloading files

User: lyudmila26  -  5/26/2012 1:38:14 PM

I'M NEW. I WANT TO DOWLOAD MY FILE BUT I DON'T KNOW HOW TO DO IT.

PLEASE HELP.THANK YOU

Downloading files is extremely easy using any web browser. Just check a file and click on Download.

If you cannot figure it out, maybe you can try our FileManager client software. Please download it from:

http://www.drivehq.com/downloads/downloadfilemanager.aspx

 

 


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5/28/2012 12:03:46 PM

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