I am a new user. I have a paid group account (user=rtownend) with 1 sub-user (user=atpftpuser1). I am running the x64 DriveHQ file manager on Win7.
I have setup a shared folder, with full access for group members, and all of my storage capacity allocated to the main account. The basic idea is that I want to have a common folder structure/storage space between me and the sub-user(s), with everyone having read and write access.
When I sign in with DriveHQ software (sub-user account) and try to copy an entire folder & contents to the shared FTP folder, I get errors for all the folder contents "
"Invalid Drive HQ Path - please refresh server list then upload"
I think that this may be related to another issue that I'm seeing, which is that the sub-user cannot create folders within the shared folder through the software. The option is there, and the progress dialog fires and then vanishes, but the folder is never created. When I sign in through the WWW interface with the same sub-user account, I can create sub-folders.