Read/Reply : 11031/13
  • shamsat
  • (3 posts)

Hi,

I was using ftp graphical client gftp to uplaod files to my storage without any problem but since few days when i connect with gftp, after connection, cannot browse the root folder and files in there is written:

0

mean there is zero files, but when i login to my account with web browser there are folders and all my uploaded files and can uploade files with drivehq file manager.


10/8/2011 4:21:58 AM

  • DriveHQ Customer Support
  • (427 posts)
Subject: Re:ftp access problem?

Hi, this is an unusual problem that we have not heard of before.  Can you duplicate the problem at any time?  Please contact a support member at support@drivehq.com for help about this problem. 


Reply
10/10/2011 9:18:50 AM

  • ravinachoudhary
  • (1 posts)
Subject: Re: gmail id password recover

i lost my password of my gmail acoount so i request u kindly help


Reply
11/14/2011 12:25:25 PM

  • DriveHQSupport
  • (427 posts)
Subject: Re:ftp access problem?

 Hello, please email your support request to support@drivehq.com.  Thank you.


Reply
11/14/2011 3:27:23 PM

  • fbellotti
  • (6 posts)
Subject: Re:ftp access problem?

 ho regolarmente effettuato il pagamento mensile ma non riesco ad utilizzare il server che mi scrive:

Test ... Fallito
Utente o password non corretta

Le impostazioni che ho sempre indicato sono le seguenti:

 

 
FTP Porta
FTP Utente
FTP Password
Upload cartella FTP
FTP Modalita
  Settare il primo e Testarlo
Upload immagine adesso

 

Potete  indicarmi con urgenza la souzion del problema?

grazie

 


Reply
12/27/2011 4:06:12 AM

  • DriveHQSupport
  • (427 posts)
Subject: Re:ftp access problem?
Thank you for your inquiry. Please note there are restrictions for free FTP users:
 
1. The FTP connection frequency must be no greater than 6 times per minute.
In some cases, the limit might be less.
2. The max logon times is 25 times per day. On top of this you get 100 FTP
logons when you open account which can be drained after you use your 25 on
any given day.
 
If you violate either of these restrictions, your IP may become blocked for two hours. If you continue to log on after this, your account may become disabled and you would need to contact us to have it re-enabled. 
 
With any paid subscription, there is no restriction on max # of logons.
However, the connection frequency must still be kept to 10 times per minute or lower. You can use our proftp.drivehq.com server which is reserved for paying members. 

Reply
12/27/2011 9:28:01 AM

  • fbellotti
  • (6 posts)
Subject: Re: ftp access problem?

User: DriveHQSupport  -  12/27/2011 9:28:01 AM

Thank you for your inquiry. Please note there are restrictions for free FTP users:
 
1. The FTP connection frequency must be no greater than 6 times per minute.
In some cases, the limit might be less.
2. The max logon times is 25 times per day. On top of this you get 100 FTP
logons when you open account which can be drained after you use your 25 on
any given day.
 
If you violate either of these restrictions, your IP may become blocked for two hours. If you continue to log on after this, your account may become disabled and you would need to contact us to have it re-enabled. 
 
With any paid subscription, there is no restriction on max # of logons.
However, the connection frequency must still be kept to 10 times per minute or lower. You can use our proftp.drivehq.com server which is reserved for paying members. 

la presente solo per confermare che  ho avuto il problema dopo aver pagato il canone mesile

(pago il canone da da 3 mesi) 

ho interrotto ogni connessione  ed ogni accesso  da circa 20 ore ma non riesco ugualmente ad accedere attraverso ftp.

Occorre forse riattivare il servizio da parte vostra?
grazie
Francesco B


Reply
12/31/2011 10:24:14 AM

  • fbellotti
  • (6 posts)
Subject: Re:ftp access problem?

continuo a non poter accedere al servizio ftp da telecamere ip

comunico che ove perduara tale situazione mi vedrò costretto a disdire l'abbonamento.

grazie

f bellotti

 


Reply
1/2/2012 1:19:28 PM

  • DriveHQSupport
  • (427 posts)
Subject: Re:ftp access problem?

Hi, please email support@drivehq.com.  I am sorry, but we can only support in English at this time. 


Reply
1/3/2012 12:22:54 PM

  • fbellotti
  • (6 posts)
Subject: Re:ftp access problem?

Riporto, di seguito,  estratto dei miei versmentti effettuati da cui  risulta che l'ultimo mensile effettuato è del

20-12-2012 e quindi dovrei avere pagato  il servizio  fino al 20 genn 2012

grazie

Dichiarazione ID Dichiarazione Data Cash Balance Max Spazio Byte scaricare Totale punti
229260898 2011/12/20 10:23 -16,85 $ 4,00 GB 0 B 0
225586528 2011/11/20 10:23 -8,87 $ 3,00 GB 0 B 0
221897906 2011/10/20 10:23 -2,99 $ 2,00 GB 0 B 0

Reply
1/3/2012 11:41:57 PM

  • fbellotti
  • (6 posts)
Subject: Re:ftp access problem?

Riporto, di seguito,  estratto dei miei versmentti effettuati da cui  risulta che l'ultimo mensile effettuato è del

20-12-2012 e quindi dovrei avere pagato  il servizio  fino al 20 genn 2012

grazie

Dichiarazione ID Dichiarazione Data Cash Balance Max Spazio Byte scaricare Totale punti
229260898 2011/12/20 10:23 -16,85 $ 4,00 GB 0 B 0
225586528 2011/11/20 10:23 -8,87 $ 3,00 GB 0 B 0
221897906 2011/10/20 10:23 -2,99 $ 2,00 GB 0 B 0

Reply
1/3/2012 11:42:00 PM

  • DriveHQSupport
  • (427 posts)
Subject: Re:ftp access problem?

Si prega di vedere un messaggio da noi a vostra casella di posta.


Reply
1/4/2012 9:03:54 AM

  • fbellotti
  • (6 posts)
Subject: Re:ftp access problem?

 I apologize,

I would like to knowafter payingas evidenced bymy bankwhat should I do to use your ftp service.
Thank you.
Francis

 
 

Reply
1/4/2012 11:29:19 PM

  • DriveHQSupport
  • (427 posts)
Subject: Re: ftp access problem?

User: fbellotti  -  1/4/2012 11:29:19 PM

 I apologize,

I would like to knowafter payingas evidenced bymy bankwhat should I do to use your ftp service.
Thank you.
Francis

 
 

Hello Francis.  You can find FTP instructions here: http://www.drivehq.com/Help/doc/ftp_faq.htm#1.  If you have specific questions, please email support@drivehq.com.  Thank you!


Reply
1/5/2012 9:14:52 AM

Quickly Reply

Please logon and reply, Not DriveHQ Member?