FYI, DriveHQ never automatically charges your credit card or PayPal.
We only automatically charges your DriveHQ account. That's why you see a negative cash balance. Normally, you will have 1 month to make the payment.
We also never delete customers' files or accounts. So if you see a negative account balance, don't panic. Everything is fine. You can continue logon and do a lot of things. Except you cannot download files. You just need to make the payment to be able to download files again.
To make a payment / deposit, please logon www.drivehq.com, click on My Account, and then click on Deposit. You can pay by credit card or PayPal.