DriveHQ's FTP/SFTP server is designed for businesses, it is not included in the free/personal service plans.
For IP cameras / DVRs and NVRs, we have a dedicated service at www.cameraftp.com. CameraFTP is a DriveHQ division, but it is offered as a separate service.
For information about how to configure AmCrest IP cameras, please watch this video on Youtube:
or visit the Setup Guide page at: