Please read the previous message. I quote it here: "The FTP service is for businesses and NOT free. The free FTP service is very limited and can only be used for trying the service." DriveHQ will enforce this policy now. You need to order a business plan to use our FTP service.
Free/personal service users can use DriveHQ FileManager and/or WebDAV Drive Mapping Tool. Both are much easier than FTP. They can also use DriveHQ Online Backup software and DriveHQ FileManager mobile to back up their PCs, phones and tablets.
DriveHQ FTP service cannot be used for backing up IP cameras / DVRs. We have a better service at www.cameraftp.com. CameraFTP is a DriveHQ subsidiary offering cloud recording, home/business monitoring, PC monitoring / screen recording service.
If you use our FTP service for business, and your usage level is very low, please contact us via email. We might be able to offer you a discount based on your usage case.