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  • mpapendieck
  • (1 posts)

I have just subscribed to the 50 GB Subscription Service. I have used 35 MB of storage and now get an error message sayying my limit is exceeded and that i need to upgrade my subscription. WHats going on?????

5/18/2011 9:37:09 AM

  • DriveHQ Customer Support
  • (420 posts)
Subject: Re:Maximum Storage Space Bytes

We looked at your account and see that you allocated all your storage space and donwload bytes to your sub-user.  Please go to your group admin page and lower the sub-user's storage space and download bytes.  They will be re-allocated to your main account. 

5/18/2011 9:48:12 AM

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