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  • 2fra
  • (1 posts)

Hi,

The File Manager can't conncet to  drivehq.com .

I'm under a proxy in my company.

How to configure the proxy settings in File Manger ?

Thanks,


12/10/2008 1:47:18 AM

  • DriveHQ Webmaster
  • (1099 posts)
Subject: Re: Proxy setings

DriveHQ FileManager automatically uses your Internet Explorer's proxy settings. However, if your proxy server requires logon, it may not work. In this case, please use 3rd party FTP client software. For more info, please visit:

http://www.drivehq.com/ftp/

Click on FAQ and Expand All. 3rd party FTP client software is available on the software tab. You can also use Windows Explorer, entering the address:

ftp://USERNAME:PASSWORD@ftp.drivehq.com

 


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12/11/2008 8:47:22 PM

  • andrea.calvi
  • (1 posts)
Subject: Re:Proxy setings

 hello,

 

I use Drive HQ behind a company proxy.

Using File Manager usually the upload slow down and the file manager disconnects, while using the browser, the upload is fast and reliable (but not automatic!).

Can you please help?

 

Regards


Reply
4/27/2011 5:07:00 AM

  • DriveHQ Customer Support
  • (427 posts)
Subject: Re: Proxy setings

User: andrea.calvi  -  4/27/2011 5:07:00 AM

 hello,

 

I use Drive HQ behind a company proxy.

Using File Manager usually the upload slow down and the file manager disconnects, while using the browser, the upload is fast and reliable (but not automatic!).

Can you please help?

 

Regards

Thank you for your inquiry. We advise you speak with the people at your company who manage the proxy. Unfortunately, we cannot do anything about it - it seems they are limiting the speed of transfers from software, including DriveHQ File Manager.

Reply
4/27/2011 9:39:21 AM

  • titareli
  • (1 posts)
Subject: Re: Proxy setings

User: DriveHQ Webmaster  -  12/11/2008 8:47:22 PM

DriveHQ FileManager automatically uses your Internet Explorer's proxy settings. However, if your proxy server requires logon, it may not work. In this case, please use 3rd party FTP client software. For more info, please visit:

http://www.drivehq.com/ftp/

Click on FAQ and Expand All. 3rd party FTP client software is available on the software tab. You can also use Windows Explorer, entering the address:

ftp://USERNAME:PASSWORD@ftp.drivehq.com

 

when I connect to FTP using ftp://USERNAME:PASSWORD@ftp.drivehq.com  I don't see My Storage folder

I just go to Root


Reply
10/11/2013 6:51:15 AM

  • DriveHQSupport
  • (427 posts)
Subject: Re:Proxy setings

When you log on from FTP, you don't see "My Storage" folder, this is normal. "My Storage" is a virtual folder on DriveHQ.com website or on DriveHQ FileManager. It means the root folder. When you logon from FTP, it is simply the root folder "/".

 


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10/11/2013 9:16:14 AM

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