User: cfbllc - 10/29/2007 6:22:23 AM
User: DriveHQ Webmaster - 10/29/2007 4:49:06 AM
Could you please check your Online Backup version and build number? The latest version is 3.8 Build 249. We have not heard any similar bug reports.
If you already have the latest version, please try to create a real-time backup task that only backs up one small folder, and check if it works. You can gradually add more files / folders into the source folder and check if it works fine. If not, please tell us the detailed info about which files/folders that have caused the problem.
I am running version 3.8 (just downloaded this past saturday). It is running on Windows Small Business Server 2003.
The small file set seems to work (10 files)
The one that doesnt is a 7G total capacity, but many smal files (non larger than 2 MB).
The files being backed up are on a raid-1 configured drive pair.
We will double check the problem. In the meantime, could you try to add more and more files/folders into the small task? Let us know how it goes.
In DriveHQ FileManager, we limit "automatic folder synchronization from server to local" to only work for folders with less than 3000 files/subfolders. This is for server load considerations. However, for backup tasks, since it is from local to server, we don't have such limitation.
This being said, the real-time backup is designed for backing up your current working folders; it is not designed for backing up very large folders. You might want to change it to a scheduled backup; or make the task smaller.