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  • Biby
  • (2 posts)

I have deleted a user, I would like to reinstate the user however when I try to recreate the user I am told that the email address is already in use.

How can I reinstate the user account using the original email address?




9/24/2007 4:28:46 PM

  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: Reinstate a deleted user

I assume you use our group account service. In that case, please use "Add an Existing User" in the group admin. Don't use "Create a User".

When you delete a user from a group, the user can be permanently deleted; or he can be deleted from your group and become a regular user.

When you add a regular user to join your group, the regular user will receive a notification email. He/she must agree to join your group.

9/24/2007 6:28:38 PM

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