Read/Reply : 7537/3
  • kaybentley
  • (15 posts)
How can I transfer my service coupon balance to my cash balance???

6/17/2009 3:40:05 PM

  • DriveHQ Webmaster
  • (1099 posts)
Subject: Re: Service Coupon Balance
Usually you cannot transfer directly. If you need to order a new service, or upgrade your service, you can simply make a deposit of the difference amount and email DriveHQ customer Support.

Reply
6/17/2009 9:02:20 PM

  • 82martzee54
  • (1 posts)
Subject: Re: Re: Service Coupon Balance

User: DriveHQ Webmaster  -  6/17/2009 9:02:20 PM

Usually you cannot transfer directly. If you need to order a new service, or upgrade your service, you can simply make a deposit of the difference amount and email DriveHQ customer Support.
What is Service Coupon Balance at all? How did I accrue a balance in there?
Also what happens if I reach a bandwidth and/or storage limit, does the account upgrade automatically or how do I get to know about it?
Thanks
Martin

Reply
10/28/2009 8:38:59 AM

  • DriveHQ Webmaster
  • (1099 posts)
Subject: Re: Re: Re: Service Coupon Balance

User: 82martzee54  -  10/28/2009 8:38:59 AM

User: DriveHQ Webmaster  -  6/17/2009 9:02:20 PM

Usually you cannot transfer directly. If you need to order a new service, or upgrade your service, you can simply make a deposit of the difference amount and email DriveHQ customer Support.
What is Service Coupon Balance at all? How did I accrue a balance in there?
Also what happens if I reach a bandwidth and/or storage limit, does the account upgrade automatically or how do I get to know about it?
Thanks
Martin

"Service Coupon Balance" is just "service credit", which is used to automatically pay your service charge monthly.

Please note annual service is the same as "12-month prepaid service with discount". When you order an annual service, the money is saved in your service coupon balance. The system automatically deduct the monthly service charge from your account.

Note your monthly billing date is the day-of-month when you sign up DriveHQ.com free membership.

If you don't order our premium service on the same day, then when you order the service, you will still pay for 1 full month service charge. However, the system will credit the "partial month" credit to your "Service Coupon Balance". The second billing statement will reflect the service credit..

 


Reply
11/11/2009 12:42:32 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?