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  • CFTP_usabill
  • (2 posts)

 Getting setup and noticed I cannot use Chrome and forced to use IE - not only for viewing personally but website embeds as well. 60%+ of internet browsers are those other than IE. Odd thing is I can see other cams from ConnectFTP on Chrome.

Any ideas?

thx

Bill


6/25/2017 5:06:00 PM

  • CFTP_usabill
  • (2 posts)
Subject: Re:Chrome vs IE

 I use the Foscam FI9900P - the error message I get in Chrome: 

Your browser does not support playing .avi / .mkv video files. Please use Microsoft Internet Explorer to view this camera.


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6/25/2017 5:08:02 PM

  • DriveHQSupport_
  • (444 posts)
Subject: Re:Chrome vs IE

 Thanks for reaching out to us, Bill. 

You are absolutely correct - standard browsers to now support .avi/.mkv files. IE is required as it will by default use the local video player such as Windows Media Player. This is completely normal, and not a limitation of DriveHQ/CameraFTP, but rather of web browsers. 

Please let us know if you have any other questions. 

 

Best,
DriveHQ Support
www.DriveHQ.com
 


Reply
6/25/2017 5:27:39 PM

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