Could you please provide more info about the problem? I have also sent an email to you regarding the problem. We are one of the largest online storage, sharing and backup service providers; at any time of day, we have thousands of concurrent user sessions.
Note DriveHQ offers 24x7x365 customer support. Most of our users like our customer support better than other companies. Reasons? Our customer support is available all the time, including nights and weekends, and holidays; no need to hold the line for 10 minutes; users can send in error messages, screenshots and we can communicate with screenshots, flash demos, etc. Thank you.