DriveHQ Email Server Hosting is different from other free email services. We only offer paid email service. It is designed for high-end users, professionals and businesses. You can use popular email client such as Microsoft Outlook, Outlook Express or smart phones to access DriveHQ email. You can keep your emails on the web or download to your local PC; you can create multiple email accounts for your organization and have virtually unlimited email box sizes; you can also configure high-end enterprise features such as private domain emails, auto reply, auto forward, email aliases and mailing list, etc.
DriveHQ Online Email Backup Service is different. It is very popular among business users. It supports drag and drop backup of Outlook emails and contacts. Emails / contacts are backed up to DriveHQ.com webmail so you can access your emails / contacts from anywhere. To use our Email Backup service, you need to download and install DriveHQ EmailManager client software, which supports scheduled / automatic email and address book backup. DriveHQ EmailManager is not needed for email server hosting service. Also, please note DriveHQ has bundled all storage related services in the same premium service packages (incl. Online Storage, Online Backup and FTP Server Hosting, etc.). However, DriveHQ EmailManager (Email Backup) service is separate and is priced based on the number of emails.
If you are not a DriveHQ member, you need to sign up now. If you become a paid member, then you have an email account: USERNAME@firstcloudit.com. Please visit our online help pages for Microsoft Outlook and Outlook Express. For all other email client software, please choose the default SMTP/POP3/IMAP4 port setting, the SMTP, POP3 and IMAP4 server is mail.firstcloudit.com. Please note all out-going emails require logon.
For DriveHQ Online Email Backup service, you just need to download DriveHQ EmailManager client software and install it. You can then drag and drop or automatically backup emails / contacts to DriveHQ webmail.
If you use Outlook or Outlook Express, then you can get unlimited email box sizes by downloading emails to local. The maximum email size is about 20MB. You can send / share any size files using DriveHQ FileManager. If you use webmail and keep all emails online, the maximum number of emails online is between 3,000 (Free) to 50,000.
While it is possible for DriveHQ email to support such big email attachments, other email servers / client software usually can only handle less than 10MB emails. So in this case, please use DriveHQ Online Storage and Sharing service. You can share any size files, or many files very easily with DriveHQ FileManager or other FTP client software.
Yes, you can use our Group Account service. You can easily upgrade to a group account, and then create sub-accounts. Group Account service gives more flexibility. You can manage sub-accounts yourself. Cost-wise, it is also cheaper than buying services individually.
(1) When setting up DriveHQ email account, please make sure that "All out-going emails require logon" is checked and the logon credentials should be the same as the POP3 settings (the same as DriveHQ account logon info).
(2) Some spam-filters might incorrectly filter DriveHQ emails. In this case: check your junk/bulk mail folder and contact your other email service provider to not filter DriveHQ emails.
Spamming is strictly prohibited. Your account will
be disabled immediately should you engage in any spamming activities. As a
prevention for such abuse, each user can send a limited number of emails per day.
You can access DriveHQ Email using webmail from any number of computers. For Outlook access from multiple computers using POP3, please make sure you keep emails on server for a few days before you delete them. It is recommended to keep your emails on server for 5 days.
If you use IMAP4, you can keep all mail boxes on server. You can access your emails from anywhere.
You must be a premium user to use private domain email feature. First of all, you must own a domain name. If not, you need to register a domain with any domain registrar company, e.g. network solutions or Register.com, etc. Once you have a domain, please add a DNS MX record using their web interface. The MX record should point to the email server mail.firstcloudit.com: 220.127.116.11. If you have any questions, please contact your domain registrar’s customer support.
Once you have a domain name, please click here to setup with DriveHQ.
Yes, DriveHQ offers DriveHQ Online Backup software,
which can automatically backup your files or emails. We also offer DriveHQ EmailManager, which is designed to backup emails, contacts and accout settings more efficiently.
No, you can access DriveHQ email from the webmail interface, or from any popular email client such
as Outlook, Outlook Express or smart phones.
Yes, using Microsoft Outlook or Outlook Express, you can setup any email rules or filters. DriveHQ email server also supports email filter and email rules.
Yes and no. DriveHQ's email hosting service is bundled with DriveHQ's cloud IT service for free. It is designed for businesses only.
We don't want to compete with any free email service providers. DriveHQ's free email service is for
demo purpose only. It has a lot of restrictions. It is strongly recommended using our premium service. Please note DriveHQ account has several types: (1) Free Account and True Account; both types are free service accounts. If you sign up DriveHQ with a free or ISP email address (such as Hotmail/Gmail), your account type is a Free Account. If you sign up with a corporate email address (such as XXX@Microsoft.com), your account type is a True Account.
For SMTP service, a free service Account can only send 5 emails/day and he/she cannot receive emails. The maximum attachment file size for a Free/True Account is 2MB. The maximum number of recipients is 3. A Premium Account can send 50-250 emails/day with much less restrictions. (Please email DriveHQ customer support if you need to send more. Note spamming or any kind of service abuse is strictly prohibited), The maximum attachment file size for premium accounts is 20MB. You can use DriveHQ FileManager or FTP to share any size files!
Businesses can host their IT servers and systems on DriveHQ Cloud IT Service.
It not only offers more and better features, but also is much easier to manage and costs far less.
Cloud Storage is the same as Online Storage or Internet Storage. Users can easily upload / download files on DriveHQ cloud storage system using DriveHQ FileManager, DriveHQ.com website, DriveHQ FTP Service or DriveHQ WebDAV remote drive. Users can remotely access files from anywhere at any time.
DriveHQ Cloud File Server works just like a network file server. You can drag and drop files / folders using FileManager, FTP or WebDAV drive mapping; you can directly edit a remote file and save back; you can manage sub-users and sub-groups; you can share different folders to different users with different permissions.
You can get rid of USB backup, DVD backup or tape backup. DriveHQ Cloud Backup is much better and more affordable than traditional backup solutions. You can backup / restore files from anywhere at any time without carrying a backup device. Also because it is offsite backup, it can survive any major disasters.
DriveHQ Cloud computing is different. You can use our cloud service from anywhere, you don't need to relegate your PCs into dumb terminals. DriveHQ cloud computing extends your desktop software into the cloud. You can use your familiar sofware (e.g. MS Office, PDF, PhotoEditor, etc.) with our cloud service.
DriveHQ Online Storage has much more features than other online storage services. It is far more than just storage,
it is about top quality features and client software. It supports all modern web browsers and FTP client software;
it also has a native client program: DriveHQ FileManager. It is seamlessly integrated with DriveHQ Cloud IT system.
You can map DriveHQ online storage as a network drive, such as Z: drive. No software needs to be installed. It is extremely simple.
If you have a lot of files or very large files, you can also use DriveHQ FileManager or FTP.
Using DriveHQ Online Storage service, you can access your data from anywhere using DriveHQ.com website, DriveHQ FileManager client,
FTP or WebDAV drive mapping. Business users can easily access their
data from multiple offices, hotel or home.
DriveHQ online storage service is designed to be extremely secure and reliable. It is managed by professionals,
colocated in a high-end data center with full redundancy and 24x7 onsite security. Your files are secure and private.
DriveHQ Drop Box folder enables anybody to upload files to you securely without having to sign up and without hassle. Just provide your drop box
URL, and anybody can drop files into it. Files in a drop box can only be accessed by yourself.
FTP stands for "File Transfer Protocol". It is the most popular method for transferring files to different locations.
Almost all platforms support FTP. FTP is efficient, reliable and easy-to-use. It can be used to transfer very large files / folders.
DriveHQ offers standard FTP features plus more advanced features at a very low cost.
To setup, configure and secure an FTP server is never easy. FTP server may pose serious security threat as you must open a lot
of network ports; managing FTP accounts and set permission is also a headache. DriveHQ FTP server saves you time and money,
you can set it up in just a few minutes.
DriveHQ FTP Server Hosting service includes FTP server software, hardware and hosting. It is extremely easy to setup. Compared with
other FTP hosting service, DriveHQ FTP service not only is a standard FTP hosting service, but also is seamlessly
integrated with other DriveHQ cloud services.
You can backup files / folders to DriveHQ FTP server from any platforms. Files backed up to DriveHQ FTP server are secure and private.
You can access these files using DriveHQ FTP, DriveHQ.com website or DriveHQ FileManager client software.
DriveHQ has launched a new FTP service optimized for security cameras / surveillance cameras. It is more efficient than
traditional FTP service. It can automatically delete old images after certain days. It also includes a Camera Viewer feature
which lets you play back old images or monitor the scene in real-time.
DriveHQ Online Backup can replace your local backup solution. You can setup real-time backup tasks and scheduled backup tasks.
It has a lot of features, such as incremental backup, backup locked files, file versioning, backup multiple PCs, backup servers, etc.
You might have a very good backup solution in-house. However, in-house backup is inherently less secure / reliable than offsite backup.
In case of major disasters, such as fire, flood, theft, virus, etc. both the source files and the backup files can be
destroyed as they are in the same location. Offsite backup keeps your backup data in a different location, thus it is far more reliable.
You can backup emails using either DriveHQ Online Backup or DriveHQ EmailManager. Using DriveHQ online backup,
you can backup the entire Outlook PST files or other email data folder.
Using DriveHQ EmailManager, it is far more efficient as it can incrementally backup emails and contacts one by one and
it only backs up new emails.
In-house backup such as tape backup is not flexible. You can only backup your data when you are in the same location.
DriveHQ Online Backup is different. You can backup / restore your files & folders from any remote locations.
No backup device or media is required.
You can automatically backup servers and databases in your company; employees can also backup their PCs, laptops and MACs.
Using DriveHQ group account service, you can allocate storage space and download bytes to your sub-users.
All sub-users are treated as premium users. They can access backed-up files online from anywhere.
Email service is very important to any business. There are a lot of free email hosting services; however, for business,
you need something better. You don't have to pay a lot to setup Exchange server or limit yourself to webmail only.
DriveHQ email service is designed for SMBs. It supports SMTP/POP3/IMAP4/webmail and custom domain. You can also create group accounts.
SMTP is the standard protocol for sending emails; POP and IMAP are the standard protocols for retrieving emails.
Most email client software (incl. Microsoft Outlook and Outlook Express) supports SMTP, POP and IMAP. POP3 is usually
used for downloading emails to local; IMAP can keep all emails on server and automatically sync local and remote email boxes.
DriveHQ email server supports all 3 protocols.
DriveHQ email server supports SMTP,POP3 & IMAP4; it also supports SSL. It has advanced features such as: Auto Reply, Auto Forward,
Mailing List, etc. It supports custom email domains and group account service. You can easily manage your email accounts online.
DriveHQ email service can be accessed using almost any email client software / device, such as Outlook, Outlook Express, iPhone,
Android, Blackberry and Windows Mobile, etc. Emails can be kept on server so that you can download emails
from multiple computers / devices. Using IMAP, you can also sync your local and remote emails.
You can use DriveHQ Online Backup to backup emails. However, if you use Outlook / Outlook Express, then using DriveHQ EmailManager client
software is much more efficient. You can drag-n-drop upload / download emails and contacts; you can setup automatic backup
tasks to backup your emails and contacts to DriveHQ webmail.
DriveHQ offers a lot of high-end business features, such as Group Account service, custom domain web / email / FTP hosting,
automatic folder synchronization, remote file sharing and collaboration.
You can create folders in your own account, then share different folders to different users with different permissions.
You can also share folders to sub-groups and contact groups and set different permissions. The same folder can also be shared again
with different permissions. Thus, multiple users can collaborate online.
Using DriveHQ FileManager, you can select a folder and click on Synchronize to create a sync-ed folder. You can
sync folders on different computers to the same remote folder, thus you can synchronize multiple computers.
You can also sync folders of multiple users to the same group shared folder, thus you can sync folders of multiple users.
DriveHQ service is available on all popular mobile platforms, incl. iOS (iPhone/iPad), Android and Windows Phone 7.
Not only that, DriveHQ mobile application beats competitors' hands down!
DriveHQ reseller platform makes it extremely easy to launch white label (i.e. private label) or co-branded service.
A co-branded service can be launched in just a few hours. The cost is extremely low at only $50-500/year, which is
about 10 times lower than our competitors'. Resellers can customize or localize the website, service prices and client software.
DriveHQ also has other partnership / affiliate programs suitable for any size businesses.