DriveHQ offers a complete FTP hosting and file sharing solution. You can set it up instantly. Not only it saves time,
but also it saves cost on FTP Server Hardware, Software, Hosting and System Adminstration.
DriveHQ's FTP service is a full-feature FTP server hosting service. Unlike other companies that only offer one FTP account,
DriveHQ offers a "true" FTP server that can replace your in-house FTP server for a fraction of the cost. You can create and manage sub-users or sub-groups. Custom FTP domain is also supported.
DriveHQ is one of the largest FTP hosting service providers. Our FTP is better than any other FTP service in that:
(1) Our FTP supports all regular FTP features so you can use any FTP client.
(2) Our FTP is integrated with DriveHQ Cloud IT Service. You can use web browser, FileManager, or drive mapping to access your FTP storage.
(3) Our service is designed with 99.99% up-time.
Regular DriveHQ users can use ftp.drivehq.com. The FTP port number is the default port 21.
Premium users can also use proftp.drivehq.com, secure FTP over SSL/TLS is also supported.
To log on DriveHQ FTP, you can use any FTP client software. Your FTP username and password are the same as your DriveHQ username and password.
Some FTP client software might ask for a directory name. You don't need to specify a directory name, or you can use any directory in your DriveHQ account.
You can also use any web browser or Windows Explorer, just enter the URL: ftp://USERNAME:PASSWORD@ftp.drivehq.com/.
DriveHQ FileManager is our native client software. It is available on Windows, MAC, iPhone, iPad, Android and Windows Phone. It requires no
configuration and works better than FTP client software.
Almost all FTP clients are supported, including CuteFTP,
FileZilla, Fetch, Cyberduck, etc.
DriveHQ FileManager is strongly recommended as it is native to our service. It has more features and requires no configuration.
If you are already using DriveHQ service, there is no additional charge for the FTP service.
You only need to subscribe to our low cost premium service, which starts at only $1.99/month.
You can save a lot of money on FTP server, software, hosting and IT support. Check out our pricing & plans.
For paid users, the monthly download limit is 4 times of storage space subscribed, which is usually far more than enough,
unless you host a heavy traffic website, or if you share some large files with a lot of users. If you do need a lot of download bytes, please contact DriveHQ sales.
We may offer you a special discount.
When accessing behind a firewall, please set FTP access mode to PASSIVE (PASV).
Note Microsoft's command-line FTP client does not support passive FTP, please use other FTP clients.
Yes, the instruction is in the share notification e-mail. You need to sign up a free DriveHQ account using this email address,
then log on using your username and password. The shared files will appear in your account in a special folder: \DriveHQ Share\OtherUserName\ShareName
If you are not a DriveHQ member, you will have read-only access to a shared folder, even if the folder is shared with a higher level permission.
To get write access to a shared folder, please sign up an account on DriveHQ.com.
Yes. You can logon www.drivehq.com or DriveHQ FileManager, share the folder with "Full Access" permission to one user;
nd then share the same folder again to another user with read-only permission. When sharing the same folder again, you must use a different share name.
Yes, you must be a Paid Member or True Member. You can logon www.drivehq.com or DriveHQ FileManager and publish a folder.
Files in a published folder can be downloaded by any users without logon. See the next question for more info.
Yes, just logon www.drivehq.com, click on My Account and then click on Group Account. You can upgrade your account to a Group Account for free.
You can then create and manage sub-accounts.
Yes, but it works slightly different. If you logon anonymously, you can only access "Published" folders. To let other users logon anonymously,
you must publish a folder first. If you want to logon anonymously, then you must know the publisher's username (e.g. "Mike"). You can then log on with the user name
"anonymous" and your e-mail address as the password. Once connected, enter the folder "/Mike", and you will see all the folders that Mike has published.
Certain industries have high security requirements. DriveHQ service is designed to be extremely secure and can be used to help you meet
such compliance requirements. By default, your files are secure and private. Other people cannot access your files.
DriveHQ supports SSL, which is the same security protocol used by major banks. For ultimate security and privacy, DriveHQ client software supports encryted folder.
When uploading files to an encrypted folder, your data is encrypted locally on your computer before uploaded to DriveHQ server. Even DriveHQ support staff cannot
read your files. If you have any more questions, please contact DriveHQ customer support for a security brochure.
Keylogger and e-surveiller can be used to monitor a computer user's key strokes and other activities. Unfortunately they are often
used by hackers to steal information from other innocent people. DriveHQ strictly forbids using our service for any illegal or inappropriate purposes. KeyLogger or e-surveiller is allowed only if:
(1) You provide a legitimate reason to use it; (2) You order our paid subscription; (3) For personal use, you provide a copy of valid photo ID or credit card;
for business use, you must provide a private domain email address and website address.
As of Aug. 28, 2012, you shall not use DriveHQ FTP service with any cameras (unless you already ordered a subscription). Instead, we have a more optimized
FTP service for security cameras at www.cameraftp.com. The service is free for 2-day trial. After that, you must order a subscription,
which starts at only $1.5/month/camera.
Info is checked to be correct as of Dec. 1, 2012. Please email moc.qhevird@tcatnoc for corrections or updates.
For a more complete list, please click here.
Businesses can host their IT servers and systems on DriveHQ Cloud IT Service.
It not only offers more and better features, but also is much easier to manage and costs far less.
Cloud Storage is the same as Online Storage or Internet Storage. Users can easily upload / download files on DriveHQ cloud storage system using DriveHQ FileManager, DriveHQ.com website, DriveHQ FTP Service or DriveHQ WebDAV remote drive. Users can remotely access files from anywhere at any time.
DriveHQ Cloud File Server works just like a network file server. You can drag and drop files / folders using FileManager, FTP or WebDAV drive mapping; you can directly edit a remote file and save back; you can manage sub-users and sub-groups; you can share different folders to different users with different permissions.
You can get rid of USB backup, DVD backup or tape backup. DriveHQ Cloud Backup is much better and more affordable than traditional backup solutions. You can backup / restore files from anywhere at any time without carrying a backup device. Also because it is offsite backup, it can survive any major disasters.
DriveHQ Cloud computing is different. You can use our cloud service from anywhere, you don't need to relegate your PCs into dumb terminals. DriveHQ cloud computing extends your desktop software into the cloud. You can use your familiar sofware (e.g. MS Office, PDF, PhotoEditor, etc.) with our cloud service.
DriveHQ Online Storage has much more features than other online storage services. It is far more than just storage,
it is about top quality features and client software. It supports all modern web browsers and FTP client software;
it also has a native client program: DriveHQ FileManager. It is seamlessly integrated with DriveHQ Cloud IT system.
You can map DriveHQ online storage as a network drive, such as Z: drive. No software needs to be installed. It is extremely simple.
If you have a lot of files or very large files, you can also use DriveHQ FileManager or FTP.
Using DriveHQ Online Storage service, you can access your data from anywhere using DriveHQ.com website, DriveHQ FileManager client,
FTP or WebDAV drive mapping. Business users can easily access their
data from multiple offices, hotel or home.
DriveHQ online storage service is designed to be extremely secure and reliable. It is managed by professionals,
colocated in a high-end data center with full redundancy and 24x7 onsite security. Your files are secure and private.
DriveHQ Drop Box folder enables anybody to upload files to you securely without having to sign up and without hassle. Just provide your drop box
URL, and anybody can drop files into it. Files in a drop box can only be accessed by yourself.
FTP stands for "File Transfer Protocol". It is the most popular method for transferring files to different locations.
Almost all platforms support FTP. FTP is efficient, reliable and easy-to-use. It can be used to transfer very large files / folders.
DriveHQ offers standard FTP features plus more advanced features at a very low cost.
To setup, configure and secure an FTP server is never easy. FTP server may pose serious security threat as you must open a lot
of network ports; managing FTP accounts and set permission is also a headache. DriveHQ FTP server saves you time and money,
you can set it up in just a few minutes.
DriveHQ FTP Server Hosting service includes FTP server software, hardware and hosting. It is extremely easy to setup. Compared with
other FTP hosting service, DriveHQ FTP service not only is a standard FTP hosting service, but also is seamlessly
integrated with other DriveHQ cloud services.
You can backup files / folders to DriveHQ FTP server from any platforms. Files backed up to DriveHQ FTP server are secure and private.
You can access these files using DriveHQ FTP, DriveHQ.com website or DriveHQ FileManager client software.
DriveHQ has launched a new FTP service optimized for security cameras / surveillance cameras. It is more efficient than
traditional FTP service. It can automatically delete old images after certain days. It also includes a Camera Viewer feature
which lets you play back old images or monitor the scene in real-time.
DriveHQ Online Backup can replace your local backup solution. You can setup real-time backup tasks and scheduled backup tasks.
It has a lot of features, such as incremental backup, backup locked files, file versioning, backup multiple PCs, backup servers, etc.
You might have a very good backup solution in-house. However, in-house backup is inherently less secure / reliable than offsite backup.
In case of major disasters, such as fire, flood, theft, virus, etc. both the source files and the backup files can be
destroyed as they are in the same location. Offsite backup keeps your backup data in a different location, thus it is far more reliable.
You can backup emails using either DriveHQ Online Backup or DriveHQ EmailManager. Using DriveHQ online backup,
you can backup the entire Outlook PST files or other email data folder.
Using DriveHQ EmailManager, it is far more efficient as it can incrementally backup emails and contacts one by one and
it only backs up new emails.
In-house backup such as tape backup is not flexible. You can only backup your data when you are in the same location.
DriveHQ Online Backup is different. You can backup / restore your files & folders from any remote locations.
No backup device or media is required.
You can automatically backup servers and databases in your company; employees can also backup their PCs, laptops and MACs.
Using DriveHQ group account service, you can allocate storage space and download bytes to your sub-users.
All sub-users are treated as premium users. They can access backed-up files online from anywhere.
Email service is very important to any business. There are a lot of free email hosting services; however, for business,
you need something better. You don't have to pay a lot to setup Exchange server or limit yourself to webmail only.
DriveHQ email service is designed for SMBs. It supports SMTP/POP3/IMAP4/webmail and custom domain. You can also create group accounts.
SMTP is the standard protocol for sending emails; POP and IMAP are the standard protocols for retrieving emails.
Most email client software (incl. Microsoft Outlook and Outlook Express) supports SMTP, POP and IMAP. POP3 is usually
used for downloading emails to local; IMAP can keep all emails on server and automatically sync local and remote email boxes.
DriveHQ email server supports all 3 protocols.
DriveHQ email server supports SMTP,POP3 & IMAP4; it also supports SSL. It has advanced features such as: Auto Reply, Auto Forward,
Mailing List, etc. It supports custom email domains and group account service. You can easily manage your email accounts online.
DriveHQ email service can be accessed using almost any email client software / device, such as Outlook, Outlook Express, iPhone,
Android, Blackberry and Windows Mobile, etc. Emails can be kept on server so that you can download emails
from multiple computers / devices. Using IMAP, you can also sync your local and remote emails.
You can use DriveHQ Online Backup to backup emails. However, if you use Outlook / Outlook Express, then using DriveHQ EmailManager client
software is much more efficient. You can drag-n-drop upload / download emails and contacts; you can setup automatic backup
tasks to backup your emails and contacts to DriveHQ webmail.
DriveHQ offers a lot of high-end business features, such as Group Account service, custom domain web / email / FTP hosting,
automatic folder synchronization, remote file sharing and collaboration.
You can create folders in your own account, then share different folders to different users with different permissions.
You can also share folders to sub-groups and contact groups and set different permissions. The same folder can also be shared again
with different permissions. Thus, multiple users can collaborate online.
Using DriveHQ FileManager, you can select a folder and click on Synchronize to create a sync-ed folder. You can
sync folders on different computers to the same remote folder, thus you can synchronize multiple computers.
You can also sync folders of multiple users to the same group shared folder, thus you can sync folders of multiple users.
DriveHQ service is available on all popular mobile platforms, incl. iOS (iPhone/iPad), Android and Windows Phone 7.
Not only that, DriveHQ mobile application beats competitors' hands down!
DriveHQ reseller platform makes it extremely easy to launch white label (i.e. private label) or co-branded service.
A co-branded service can be launched in just a few hours. The cost is extremely low at only $50-500/year, which is
about 10 times lower than our competitors'. Resellers can customize or localize the website, service prices and client software.
DriveHQ also has other partnership / affiliate programs suitable for any size businesses.