As a UK Bank, we are required under the Financial Conduct Authority (FCA) regulations to make sure that we are not knowingly providing banking services to the criminal world, e.g. fraudsters, terrorists and money launderers. To do this, we have to perform various checks to confirm your identity and residency.   These security measures are in place to help combat financial crime and protect our customers from criminals falsely using their name.

In most cases we can complete this electronically as part of the account application process; however, if we are unable to complete these checks we require you to post original documents as set out below

The documents we will require are:

Two original documents from List 1 OR One original document from List 1 and One original document from List 2.

List 1

Current valid Passport

Current valid UK photo driving licence (Full or provisional)

Current valid paper driving licence (provisional not accepted)

Current Firearms certificate or shot gun licence

Original notification letter from the Department of Work and Pensions

Identity card issued by Electoral Roll Office for Northern Ireland

List 2

Recent Bank/Building Society/Credit Card statement (within 3 months)

Recent Building Society passbook showing your present address

Most recent mortgage statement from a recognised lender (must be less than 12 months old)

Local council rent card or Local council tenancy agreement showing your present address

Current council tax bill (must be less than 12 months old and showing your present address)

Most recent utility bill* (e.g., gas, electric, water, landline telephone - must be within the last 3 months. N.B. Mobile telephone bills, and internet printed bills are NOT accepted)

Original HM Revenues & Customs correspondence (On headed paper from the HMRC and showing your National Insurance number and your present address)

Photocopies or internet printed bills are not accepted unless they have been certified by a regulated professional person covered by the money laundering regulations, or a government body, such as a UK lawyer, Banker or Authorised Financial Intermediary.

Our freepost address is:
Freepost RSGT-KBTR-XZYA
Current Account Team
Secure Ṫrust Bànk
One Arleston Way
Solihull
B90 4LH

We will return all original documents to you once we have completed all of our checks. Should you wish to discuss your application further please contact one of the team on +44 701 002 6124