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  • AlunWB
  • (1 posts)

 Hi,

 

How do i cancel my subscription as I now have another solution .


10/26/2015 9:10:09 AM

  • CameraFTPSupport
  • (125 posts)
Subject: Re:Cancel Subscription

Hello,

You can cancel by going to My Account -> Subscribe -> Current Subscription and then clicking on the order item ID of the subscriptions you wish to cancel. When you click on the order item ID, you will be taken to a page with a cancel button. You can get additional help by sending a message to support@cameraftp.com.


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10/26/2015 9:52:03 AM

  • paranoidman902
  • (3 posts)
Subject: Re:Cancel Subscription

 so thats it? cuz it said to cancel your services I must delete all cameras from my account and stop my camera from having a cconnection with their servers... or if I cancel my paid subscription.. will it go back to free account then?


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1/28/2016 4:01:45 AM

  • CameraFTPSupport
  • (125 posts)
Subject: Re:Cancel Subscription

If you only cancel your subscription on our website, and if you configured a camera before, then you need to remove the configuration from your camera. Otherwise, your camera will continue to upload data to our server. 

If you cancel your subscription, your account will become a free account. 


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1/30/2016 3:27:25 AM

  • paranoidman902
  • (3 posts)
Subject: Re:Cancel Subscription

 okay cool.. I mean it's only 5 dollars for me...


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2/3/2016 7:39:32 PM

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