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  • Palla71
  • (1 posts)

 Hi,

I had to reinstall my camera: it's still showing in My Cameras, but I can't delete it since it does not accept anymore my Secure Password.

Is there any way to recover the Secure Password?

Thanks.


5/5/2017 6:46:09 AM

  • CameraFTPSupport
  • (159 posts)
Subject: Re:Secure Password - Camera Admin

 Hi Palla71, 

Your secure password has been reset to match your logon password. 

Please let us know if you have any other questions. 
 

Best,
CameraFTP Support
www.CameraFTP.com


Reply
5/5/2017 8:12:00 AM

  • Peter Bartolik
  • (3 posts)
Subject: Re:Secure Password - Camera Admin

 I set this up today. Had it working fine for about an hour, but realized my camera was no longer uploading. In the event center i have several notifcations all saying the same "Information: your password is incorrect, remote IP is FTP:73.23.7.128."

When i go back to the camera FTP set  up page and enter in the info from my camera license and test, I get an error: "Test......Failed. Incorrect user or password"

Did i screw something up without realizing it?

 


Reply
6/24/2017 1:57:52 PM

  • franco caputi
  • (4 posts)
Subject: Re:Secure Password - Camera Admin

 I would like to reset my secure password since i forgot it. My account is : 

 
DHQ_francocap 
(Linked DriveHQ Username: francocap)

Reply
7/3/2017 10:12:57 PM

  • franco caputi
  • (4 posts)
Subject: Re:Secure Password - Camera Admin

 Hi,

 I can't delete two of my cameras because I do not remember secure Password.

Is there any way to recover the Secure Password?

Thanks.


Reply
7/13/2017 9:29:25 AM

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