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  • victorb17
  • (1 posts)

 On a few occasions I get a cameraftp icon with an exclamation Mark icon in one of the hour selection boxes. Is this indicating there was a upload problem? There still seems to be video during that hour. 

 

Thanks for the help! 


9/6/2016 5:43:14 AM

  • CameraFTPSupport
  • (125 posts)
Subject: Re:Icon in Android app

 Thanks for reaching out to us, victorb17. This icon would indeed usually be an indication that either there is no footage at that time or there is something wrong with the video (incomplete file upload or corrupted file). If you are able to manually navigate to this time and view the footage, then this would indeed be an issue. Please email us at support@cameraftp.com with screenshots of your error icon and also your ability to view the footage properly at the respective time. 
 

Look forward to hearing back from you.

 

Best,
CameraFTP Support


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9/6/2016 9:23:11 AM

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