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  • Benny Pootron
  • (2 posts)


May you assist me with an issue I am having? 

I followed the instructions as close as possible on my IP cameras, but for whatever reason, the recordings are skipping odd minutes (only even minutes are recording).

My plan consists of 1 frame per second, at widescreen 360 pixels.


2/18/2016 11:05:30 AM

  • CameraFTPSupport
  • (164 posts)
Subject: Re:Intermittent Camera Recordings (Every 2 Minutes)


My suggestion is to give screenshots of your camera's configuration page to our support team, That way, you can talk to an agent and they can take a look and directly advise you on whether you need to adjust configuration settings.

2/18/2016 12:04:05 PM

  • Benny Pootron
  • (2 posts)
Subject: Re:Intermittent Camera Recordings (Every 2 Minutes)

 Thank you, I've reached out to your colleagues.

2/18/2016 2:37:07 PM

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