It is ftp.drivehq.com
(premium users can also use proFTP.drivehq.com). You can use any regular FTP client software, web browser, DriveHQ FileManager or Windows Explorer to access your FTP storage.
Please note most other companies can only offer an FTP account or FTP client; DriveHQ offers a full-feature FTP server plus
FTP hosting service and FTP client software. You can use your own FTP domain name, and you can create a group account with multiple sub-users, share folders to different users with different permissions.
Using any FTP client software, you can connect to our FTP server ftp.drivehq.com at the default port 21,
and log on using your DriveHQ user name and password. Some FTP client may ask for a directory name, which you can leave it empty, or enter a directory (folder) in your DriveHQ account.
Secure FTP over SSL is supported. Premium users can also use proftp.drivehq.com as the server name.
Custom FTP domain name can be setup by pointing your FTP server name to DriveHQ FTP server's IP address.
Using a web browser or Windows Explorer, you can enter the FTP address: ftp://USERNAME:PASSWORD@ftp.drivehq.com/.
It is strongly recommended using DriveHQ FileManager as it has a lot more features than regular FTP, and it requires no configuration.
For Mac users, please download (free) Mac FTP client software, which supports drag and drop. You can also find
Mac online backup software there.
Yes. You can access your DriveHQ storage with any popular FTP clients,
including CuteFTP, WS FTP, FileZilla, and others. To configure FTP clients, please
enter the following info as needed:
FTP server: ftp.drivehq.com
Port number: 21
Username and password: your DriveHQ user name / password;
Remote directory (optional): Unlike other FTP services where you only get a User Account/Directory,
DriveHQ gives you a virtual FTP server, so you can access the root folder.
You can leave it blank or enter "/" as the root folder. You can also create your own folder on DriveHQ.com
and use that folder as the remote directory.
The basic service is free. if you have a DriveHQ.com account, your FTP service is already enabled.
You can save substantially on FTP Server hardware, software and IT support.
Check out our pricing & plans, and try out with 1GB free FTP service.
The free service is designed for personal and casual use only and has some restrictions. It is strongly recommended to upgrade if you use it for business.
For premium users, the monthly download limit is 4 X Storage subscription.
It covers all downloads from FileManager, Web or FTP. Your monthly download bytes is reset to 0 on your billing date,
which is the day-of-month when you registered DriveHQ (free) account. If you need a lot more bandwidth, you might qualify for some discount.
Please email DriveHQ sales for more details.
DriveHQ has virtually unlimited network bandwidth, so theoretically the upload/download speed can be very fast. However, the speed is
dependent on a lot of factors, such as: Local connection speed, Internet speed from your ISP to DriveHQ data center, your file type, etc.
We limit download speed to less than 220KB/sec for free service users. For premium users, the maximum download speed is 400 to 1MB/sec.
Please note if you have multiple users downloading your files at the same time, they will share the download bandwidth.
We don't limit upload speed. However, your Internet Connection or your ISP might limit upload speed. The maximum upload speed for DSL or
Cable Modem is about 25-40KB/sec, much slower than download speed. DriveHQ FileManager can significantly increase the transfer speed in some cases.
When accessing behind a NAT/firewall, please set FTP access mode to PASSIVE(PASV).
Since Microsoft command-line FTP doesn't support passive mode, please use the FTP clients mentioned above.
Please read the share notification e-mail, you will find instructions there.
1. You can click on the share notification link, then verify your email address, which gives you read-only or download
only access to the shared folder;
2. Sign up a free DriveHQ account using the email address; then log on using your username and password.
The shared files will appear in your account in a special folder: \DriveHQ Share\OtherUserName\ShareName
To gain Write Access to the shared files/folders, you must use the second method.
If you are not a DriveHQ member, you will have read-only access to a shared folder, even if the
owner has authorized higher level of access to you. To access at the authorized level, please sign up an account on DriveHQ.com.
Yes. You can logon www.drivehq.com or DriveHQ FileManager, share the folder with "Full Access"
permission to one user; and then share the same folder to another user with read-only permission.
NOTE: you must use different share names when sharing the same folder twice. To accesss a shared folder with write permission,
the user must be a DriveHQ member. Otherwise, he/she will have read-only permission. DriveHQ group account service is recommended in this case
Yes, but you must be a Premium Member or True Member. You can logon www.drivehq.com or
DriveHQ FileManager and publish a folder. Once a folder is published, you can find "Publish URLs" to the folder and files in it.
Files in a published folder can be downloaded using the "Publish URLs" by any Internet users without logon. See the questions
below for more info.
Yes, just logon www.drivehq.com, click on My Account and then click on Group Account. You can upgrade your account
to a Group Account for free. You can then create sub-accounts. As a group owner or administrator, you can create/add/edit/delete/disable sub-users;
you can also allocate storage space and bandwidth to your sub-accounts.
Published folders are accessible using "Publish URLs", which are usually HTTP URLs.
If you want to access a published folder using FTP client software and if you know the publisher's username, e.g. "Mike".
You can log on anonymously as follows:
(1) Logon as the username "mike" with an empty password. You will have access to the folders published by Mike. You cannot access Mike's other folders.
(2) Logon as the username "anonymous", enter your e-mail address as the password. Once connected, enter the folder "/Mike" ,
and you will see all folders published by Mike.
Certain industries have higher security standards. In this case, DriveHQ can help you meet your security requirements.
Our service was built with highest level of security features in this industry. Please note standard FTP service is not considered secure
as data is sent without any encryption.
DriveHQ FileManager client software and backup software both support SSL and encryted folder, which guarantees that your data is secure
during transimission and when stored in DriveHQ data center.
Our data center is co-located with Hurricane Electric with 24x7x365 security.
Our FTP server also supports FTP over SSL. So if you use DriveHQ service with SSL and file encryption, it meets almost all security requirements.
Keylogger and e-surveiller can be used to monitor a computer user's key strokes and other activities. Unfortunately they are often
used by hackers to steal information from other innocent people. DriveHQ strictly forbids using our service for any illegal or inappropriate purposes. KeyLogger or e-surveiller is allowed only if:
(1) You provide a legitimate reason to use it; (2) You order our paid subscription; (3) For personal use, you provide a copy of valid photo ID or credit card;
for business use, you must provide a private domain email address and website address.
As of Aug. 28, 2012, you shall not use DriveHQ FTP service with any cameras (unless you already ordered a subscription). Instead, we have a more optimized
FTP service for security cameras at www.cameraftp.com. The service is free for 2-day trial. After that, you must order a subscription,
which starts at only $1.5/month/camera.
Businesses can host their IT servers and systems on DriveHQ Cloud IT Service.
It not only offers more and better features, but also is much easier to manage and costs far less.
Cloud Storage is the same as Online Storage or Internet Storage. Users can easily upload / download files on DriveHQ cloud storage system using DriveHQ FileManager, DriveHQ.com website, DriveHQ FTP Service or DriveHQ WebDAV remote drive. Users can remotely access files from anywhere at any time.
DriveHQ Cloud File Server works just like a network file server. You can drag and drop files / folders using FileManager, FTP or WebDAV drive mapping; you can directly edit a remote file and save back; you can manage sub-users and sub-groups; you can share different folders to different users with different permissions.
You can get rid of USB backup, DVD backup or tape backup. DriveHQ Cloud Backup is much better and more affordable than traditional backup solutions. You can backup / restore files from anywhere at any time without carrying a backup device. Also because it is offsite backup, it can survive any major disasters.
DriveHQ Cloud computing is different. You can use our cloud service from anywhere, you don't need to relegate your PCs into dumb terminals. DriveHQ cloud computing extends your desktop software into the cloud. You can use your familiar sofware (e.g. MS Office, PDF, PhotoEditor, etc.) with our cloud service.
DriveHQ Online Storage has much more features than other online storage services. It is far more than just storage,
it is about top quality features and client software. It supports all modern web browsers and FTP client software;
it also has a native client program: DriveHQ FileManager. It is seamlessly integrated with DriveHQ Cloud IT system.
You can map DriveHQ online storage as a network drive, such as Z: drive. No software needs to be installed. It is extremely simple.
If you have a lot of files or very large files, you can also use DriveHQ FileManager or FTP.
Using DriveHQ Online Storage service, you can access your data from anywhere using DriveHQ.com website, DriveHQ FileManager client,
FTP or WebDAV drive mapping. Business users can easily access their
data from multiple offices, hotel or home.
DriveHQ online storage service is designed to be extremely secure and reliable. It is managed by professionals,
colocated in a high-end data center with full redundancy and 24x7 onsite security. Your files are secure and private.
DriveHQ Drop Box folder enables anybody to upload files to you securely without having to sign up and without hassle. Just provide your drop box
URL, and anybody can drop files into it. Files in a drop box can only be accessed by yourself.
FTP stands for "File Transfer Protocol". It is the most popular method for transferring files to different locations.
Almost all platforms support FTP. FTP is efficient, reliable and easy-to-use. It can be used to transfer very large files / folders.
DriveHQ offers standard FTP features plus more advanced features at a very low cost.
To setup, configure and secure an FTP server is never easy. FTP server may pose serious security threat as you must open a lot
of network ports; managing FTP accounts and set permission is also a headache. DriveHQ FTP server saves you time and money,
you can set it up in just a few minutes.
DriveHQ FTP Server Hosting service includes FTP server software, hardware and hosting. It is extremely easy to setup. Compared with
other FTP hosting service, DriveHQ FTP service not only is a standard FTP hosting service, but also is seamlessly
integrated with other DriveHQ cloud services.
You can backup files / folders to DriveHQ FTP server from any platforms. Files backed up to DriveHQ FTP server are secure and private.
You can access these files using DriveHQ FTP, DriveHQ.com website or DriveHQ FileManager client software.
DriveHQ has launched a new FTP service optimized for security cameras / surveillance cameras. It is more efficient than
traditional FTP service. It can automatically delete old images after certain days. It also includes a Camera Viewer feature
which lets you play back old images or monitor the scene in real-time.
DriveHQ Online Backup can replace your local backup solution. You can setup real-time backup tasks and scheduled backup tasks.
It has a lot of features, such as incremental backup, backup locked files, file versioning, backup multiple PCs, backup servers, etc.
You might have a very good backup solution in-house. However, in-house backup is inherently less secure / reliable than offsite backup.
In case of major disasters, such as fire, flood, theft, virus, etc. both the source files and the backup files can be
destroyed as they are in the same location. Offsite backup keeps your backup data in a different location, thus it is far more reliable.
You can backup emails using either DriveHQ Online Backup or DriveHQ EmailManager. Using DriveHQ online backup,
you can backup the entire Outlook PST files or other email data folder.
Using DriveHQ EmailManager, it is far more efficient as it can incrementally backup emails and contacts one by one and
it only backs up new emails.
In-house backup such as tape backup is not flexible. You can only backup your data when you are in the same location.
DriveHQ Online Backup is different. You can backup / restore your files & folders from any remote locations.
No backup device or media is required.
You can automatically backup servers and databases in your company; employees can also backup their PCs, laptops and MACs.
Using DriveHQ group account service, you can allocate storage space and download bytes to your sub-users.
All sub-users are treated as premium users. They can access backed-up files online from anywhere.
Email service is very important to any business. There are a lot of free email hosting services; however, for business,
you need something better. You don't have to pay a lot to setup Exchange server or limit yourself to webmail only.
DriveHQ email service is designed for SMBs. It supports SMTP/POP3/IMAP4/webmail and custom domain. You can also create group accounts.
SMTP is the standard protocol for sending emails; POP and IMAP are the standard protocols for retrieving emails.
Most email client software (incl. Microsoft Outlook and Outlook Express) supports SMTP, POP and IMAP. POP3 is usually
used for downloading emails to local; IMAP can keep all emails on server and automatically sync local and remote email boxes.
DriveHQ email server supports all 3 protocols.
DriveHQ email server supports SMTP,POP3 & IMAP4; it also supports SSL. It has advanced features such as: Auto Reply, Auto Forward,
Mailing List, etc. It supports custom email domains and group account service. You can easily manage your email accounts online.
DriveHQ email service can be accessed using almost any email client software / device, such as Outlook, Outlook Express, iPhone,
Android, Blackberry and Windows Mobile, etc. Emails can be kept on server so that you can download emails
from multiple computers / devices. Using IMAP, you can also sync your local and remote emails.
You can use DriveHQ Online Backup to backup emails. However, if you use Outlook / Outlook Express, then using DriveHQ EmailManager client
software is much more efficient. You can drag-n-drop upload / download emails and contacts; you can setup automatic backup
tasks to backup your emails and contacts to DriveHQ webmail.
DriveHQ offers a lot of high-end business features, such as Group Account service, custom domain web / email / FTP hosting,
automatic folder synchronization, remote file sharing and collaboration.
You can create folders in your own account, then share different folders to different users with different permissions.
You can also share folders to sub-groups and contact groups and set different permissions. The same folder can also be shared again
with different permissions. Thus, multiple users can collaborate online.
Using DriveHQ FileManager, you can select a folder and click on Synchronize to create a sync-ed folder. You can
sync folders on different computers to the same remote folder, thus you can synchronize multiple computers.
You can also sync folders of multiple users to the same group shared folder, thus you can sync folders of multiple users.
DriveHQ service is available on all popular mobile platforms, incl. iOS (iPhone/iPad), Android and Windows Phone 7.
Not only that, DriveHQ mobile application beats competitors' hands down!
DriveHQ reseller platform makes it extremely easy to launch white label (i.e. private label) or co-branded service.
A co-branded service can be launched in just a few hours. The cost is extremely low at only $50-500/year, which is
about 10 times lower than our competitors'. Resellers can customize or localize the website, service prices and client software.
DriveHQ also has other partnership / affiliate programs suitable for any size businesses.