| From: RoyalPhilharmonic |
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I have updated from 3.8 to version 4 today and rebooted lots of times but I am still having problems.
However I think I misexplained the problem. I can log on to my existing files OK
The problem is with back up. Everything was OK until 18 August. Then every time the backup ran it failed to upload the files.
Since I updated to version 4.0 today the backup starts OK, but when transferring the data it suddenly cuts off and has to start over. I am now seeing two new error messages - 'this application has requested the runtime to terminate it in an unusual way' and 'Base Service has encountered a problem and needs to close'.
I am not very technically minded and don't know how to try and fix this.
Thank you
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