I uploaded a file to share. I added 4 address in the DriveHQ File
manager window. When I clicked OK a window popped up that read, "No
Space". I was not over the 1024 mb max space amount. The file size, by the way, is 158.39 mb.
Account balance at that time:
Maximum space: 1024 mb
used space: 817 mb
max download bytes: 818 mb
used download: 207 mb Cash Balance: $0.00
I thought that if I deposited some money, that would take care of the problem. Wrong. I deposted $10 through Paypal and still the same "No Space" window popped up when I tried to send notice, this time to only 1 person.
I then deleted an older file that was about the same size as the file that I had just previously uploaded. The attempt then worked and I was able to share that file.
Now my account balance looks as follows:
Maximum space: 1024 mb
used space: 984 mb (red type)
max download bytes: 818 mb
used download: 392 mb Cash balance: $10.00
So my questions are:
1. What is going on here? 2. Why does the used space amount keep rising if I delete a file of about the same size that was uploade? 3. How do I enable the Cash Balance to allieviate my problem, as just depositing money in the account did not do it?
Looking forward to your response. I sent an email to support yesterday and still have not heard back. I will need to upload another file very soon and have somebody download it and would like it to be working.
