Please note All ISP emails are not considered "true".

A "true" email address must be a private domain email address like xxx@microsoft.com, but not xxx@hotmail.com, xxx@live.com, or xxx@comcast.com.

A "True Account" is still a free service account. Other than it can publish files / websites, it is the same as a Free Account, which has a lot of restrictions. You can become a true account by depositing at least $3 into your DriveHQ account.