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  • davidyes45
  • (4 posts)

hi,

     my account was works fine but now ftp is not working. it doesnt recieve files from computer but shows event history log from that computer. whats the reason for that?


2/9/2012 2:13:01 PM
  • DriveHQSupport
  • (169 posts)
Subject: Re:ftp not working

We've sent a response at your inbox. Thanks.


Reply
2/9/2012 5:03:09 PM
  • davidyes45
  • (4 posts)
Subject: Re:ftp not working

so can u tell me wht is the limit of daily login after upgrading to premium package???

nd can to re-enable my account for one month after it i wil upgrade to premium?


Reply
2/19/2012 12:39:43 AM
  • DriveHQSupport
  • (169 posts)
Subject: Re:ftp not working

Your account is not disabled. You may log on to your account on www.DriveHQ.com at any time. Only rhe FTP usage was certainly over the limit for free accounts.


Reply
2/21/2012 11:24:28 AM
  • ojtamayo
  • (2 posts)
Subject: Re:ftp not working

I'm trying to send images from a webcam to my account with no success. I'm currently sending images to a third party FTP server from an identical webcam with no problems. Can you help me out? The webcam is a Panasonic BL-C131A.

 

Thanks!


Reply
2/21/2012 4:19:37 PM
  • ojtamayo
  • (2 posts)
Subject: Re:ftp not working

Is there a way to do a test before buying a subscription?


Reply
2/22/2012 4:35:03 PM
  • DriveHQSupport
  • (169 posts)
Subject: Re:ftp not working

Hi, you can use the free account to send a test image, but you shouldn't try any more than that, otherwise your usage might go beyond what is supported.  Please contact support@drivehq.com if you have further questions.


Reply
2/23/2012 9:12:08 AM
  • SS55
  • (1 posts)
Subject: Re:ftp not working

I openned a free account to receive small log files ... this worked fine at first then stopped receiving files that were sent. The error log in my application has received a message saying there is a limit of 100 uploads.

Does this mean I can no longer use this service, or is this restriction removed with another account option? ... I dont need much storage but require many small file uploads, so unlimited uploads, the 1GB storage is plenty.


Reply
2/26/2012 12:34:19 AM
  • davidyes45
  • (4 posts)
Subject: Re:ftp not working

ok if i upgrade to paid then my ftp usage will increase or not? if yes then how much i have to pay nd wht would b daily login limit then? please reply with detail. thank you


Reply
2/26/2012 11:52:59 AM
  • DriveHQSupport
  • (169 posts)
Subject: Re:ftp not working

Yes.  As long as you keep ftp logon frequency to 10 times/minute or less you can upgrade to paid account and shouldn't run into further restrictions.


Reply
2/27/2012 9:36:30 AM
  • Stevek99
  • (1 posts)
Subject: Re:ftp not working

Hello.....

I have a CCTV cam which is trying to FTP some clips to my account I have the path set to \YCAM but nothing appears in the folder, despite the files being sent...am I exceeding some limit?

Cheers

Steve


Reply
3/11/2012 1:55:32 PM
  • fawlty70
  • (2 posts)
Subject: Re:ftp not working

 FTP has stopped working for me as well since a few days back. I have a paid account and can't log in using neither web browser or FTP client. I use the FTP for a security camera, and upgraded to a paid account (lowest storage, I think 1 GB?) in order to use FTP for this. Please get it working again.


Reply
3/23/2012 9:09:46 AM
  • DriveHQSupport
  • (169 posts)
Subject: Re:ftp not working

Hello, are you sure you cannot logon to the website drivehq.com?  Is there a message saying that the password is incorrect or can you not access the website at all?  In terms of FTP, if you connected beyond what is considered normal usage, your IP may temporarily be blocked.  Try connecting to proftp.drivehq.com instead. 


Reply
3/23/2012 9:26:43 AM
  • fawlty70
  • (2 posts)
Subject: Re:ftp not working

I can't log on to ftp.drivehq.com. It asks me for login/password, but doesn't accept it. I can't connect at all to proftp.drivehq.com (from a different IP than the one my camera is on).

I have no idea what is considered normal usage. I've used other FTP services with no problems.

If my IP is temporarily blocked, then unblock it. Right now I'm paying for something I can't use.


Reply
3/23/2012 10:27:45 AM
  • farzanarshad
  • (1 posts)
Subject: Re:ftp not working

i am not able to login through file zila or window explorer

it just stops, dont asks for username and pwd


Reply
4/16/2012 1:55:42 PM
  • DriveHQSupport
  • (169 posts)
Subject: Re:ftp not working

Please check your e-mail for our response.


Reply
4/16/2012 4:21:29 PM
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